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November 2024 by Joshua Roberts (Fish Southwest FL)
I drove up here not once but twice in two days completing a total drive time of approximately 9
Hours from Jamestown KY. And it was worth every minute. Of no fault of anyone’s but my own;
I managed to drive the first time to pick up a display model jet 1640 lathe. I had only brought up a credit card that I had just acquired a week or so prior. And I managed to throw a fraud alert off and my card got locked.
I received so much reassurance from the young bald manager, and all of his staff and was promised it would be held for me.
I went home straightened my finances and returned the next day. The lathe was waiting with my name on it.
This was a very stressful period for me, and they made every step so smooth. The 3-4 older gentleman and one lady were each so pleasant knowledgeable and nice. I just wish I had not been so tired stressed and running on empty when I had came up and done a better job of writing everyone’s names. Just wonderful, 5 star establishment they even helped me load
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October 2024 by Bassett Signs & Woodworking LLC
The guys were very informative and helpful. Thanks again!
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April 2024 by Gigi Fry
Everything you need to start woodworking or things needed for more advanced projects.
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February 2024 by Carlos Efraín Milanés Chongón
Excellent service. Very good offers
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December 2023 by Bert
Lots of good quality and hard to find products
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November 2023 by Fly Boy
Friendly staff who are ready to help and advise! Great selection of tools and wood working supplies.
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November 2023 by Peter R
I always enjoy stopping in woodcraft.
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September 2023 by Brittany Hutter
Simply put, I just love coming here.I think I've interacted with three different employees across my visits. Every time, everyone has been SO helpful and informative. I always feel very heard when I explain when I'm working toward, and end up leaving feeling like I have all the information and tools I need to accomplish my project. I've never felt like I'm being over-sold things that I don't need or that aren't quite right for me... when I come away buying more than I expected, it's 100% my own fault lol.But the thing I really want to express is that the folks here have never made me feel talked-down to or stupid. I come to this shop as a woman that is new to the craft, but know I could probably be in the hobby for 20 years and still run the risk of having men assuming I'm out of my element. No one at this Woodcraft location has ever made me grimace because they've over-explained something. No one here has made me feel like they doubt whether I'm up to the job, or talked over my ideas about what I'd like to try. My preferred learning strategy around crafting things is to "wing it" and happily pivot if I fail, and no one was rolling their eyes at my currently less-than-professional setup and skill level.I wish that my comfort as a woman here doesn't feel like such a notable dynamic, but it is. So I'm EXTREMELY appreciative for the good vibes, and for the help!! Thanks!!!!
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April 2023 by Charles Watts
Stopped in store today for the 1st time. Have always done a little woodworking and finally decided to commit to purchasing the toys I needed to do it right. The gentleman who helped us was patient and answered all our questions. Didn't commit to any purchases today but when we do this will be the store we will be buying from.
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February 2023 by Michael Mahar
I wrote this review 4 years ago.Didn't have what I was looking for however had plenty of other things to choose from.Today is February 18, 2023. I just called the store for item in looking for. The guy I spoke with must not have any knowledge of the store because he had no idea what it was I was looking for. I could have told him the exact location but waist of my time. They just lost 2 stars
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November 2022 by Chris Caldwell
Very friendly and helpful staff
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November 2022 by Bill Haley
Great store. Love it!
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November 2022 by kevin kane
Best place in the world to spend all your $$$$$$
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September 2022 by Michael VanDyke
I purchased a table saw, a dust collection system, and various small items from this store over the last couple weeks. During this time I may have spoken to just about every person working there and I found a common thread in interacting with the staff that made me smile: every person I spoke to seemed to have fun with each other, with the customers, and was incredible helpful and professional. This stems from cultivating a great culture there and the crew has really made it a fun environment to be in. This might be my favorite retail store in Louisville let alone a fantastic place for woodworking resources. Definitely will be my woodworking home for the foreseeable future. To Mike, Bill, Diane, Steven, Zack, and the others I didn’t catch a name, you are the best and your customer service cannot be outdone. ✌️
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April 2022 by James Williamson
Very knowledgeable and helpful staff. Excellent selection of tools slab wood and prepared wood.
