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October 2023 by Philip A (Phil)
Wonderful people. Quality products.
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September 2023 by Nancy L.
At 9:30 on a Sunday night Greg came to my rescue after locking myself out of my home. He arrived within 30 minutes and, though the lock put up a fight, he was able to get the door unlocked without drilling it out. Kudos to Greg and Willis Klein! They are the best locksmith in Louisville!!!!
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July 2023 by Alex Diebold
I visited this location to have a suitcase key made, the original keys were lost, they had keys in stock that worked perfectly, in and out in less than 10min for under $20, I will definitely come back of the need should arise.
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July 2023 by Brian Boone
Fast key making service . Very affordable pricing as well.
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May 2023 by Dick S.
The Willis Klein technician arrived exactly on time and was most professional and courteous He accomplished the re-keying task in short order and was on his way quickly. I couldn't have asked for better service!
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May 2023 by Steve Odom
I needed a lock removed from a bike rack immediately because I did not have the key. I took the rack to the Willis Klein key shop and they removed it immediately without damaging the lock! Wow! What service! Thank you so much Willis Klein!!
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April 2023 by Jeff Green
I have professional and personal experiences with Willis Klein, and thier staff is amazing. From cutting keys to signature kitchen and bath fixtures.Highly recommend!
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March 2023 by Matt Gilbert
Late cancelled my appointment 45min before they were supposed to show up. 3rd locksmith I’ve tried to schedule that either didn’t show or cancelled without adequate notice. What’s up with this industry? These people were supposed to be more expensive but the best. DO NOT RECOMMEND
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February 2023 by T Bri
Allison was great!! Parts department not helpful at all.
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January 2023 by Dorothy Austin
I do not recommend this company nor would I ever choose to do business with them again. It took multiple attempts and visits to get the work we originally requested completed on our office suite with any quality. The handles were falling off a month or 2 after installation, the first visit we were told they couldn't fix our keypads, then the second visit magically it could be fixed. We never got all matching keys and now have 4 different keys to open our office which was exactly what we didn't want. They charged us every time they came out even though the work was "covered under warranty". I'm left feeling like the job was halfway done and they just got more money out of us because we had to keep calling to get it fixed. I am now still needing another door fixed that isn't working and have reached out to a different business this time to complete the work from over the summer.
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December 2022 by Lisa L.
I needed a key for my 2004 Volvo. Nick, their superb technician, was able to make my key after I'd been told it couldn't be done. Nick is the best. Attention to detail, kind, patient, & polite. Willis Klein is my go-to for anything lock related.
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October 2022 by Leila Meade
Pulling out into oncoming traffic without looking and then slowing down and sitting in the lane for oncoming traffic is really dangerous.
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May 2022 by Robert Knapp
Very modern and clean with friendly people.
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May 2022 by Michael Blair
Helpful friendly service and a HUGE selection of keys and locks.
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May 2022 by Jimmie Childers
This company is fantastic to work with. Everything defined in the word professional you'll find here. Quality, dedication and perfection. Looking forward to working for future opportunities along side this company.
