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July 2024 by Carl Higdon
My wife and have Walgreens customers for more than 15 years. Our usual location is at Frankfort and Bauer (the customer service there is amazing, it’s like family) this location was quite the opposite. The customer service couldn’t have been any more Rude, so if you like being treated with micro aggressions and suspicion you’ll feel right at home at this location.
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June 2024 by John Thomason
Recently moved to the are and was working on having my prescriptions transferred to this pharmacy. Pharmacist on duty has condescending attitude and accusatory statements from the immediate onset of the conversation andmade me feel as though they though I was just a doctor shopper rather than an individual with actual medical and prescription needs. The pharmacist also treated the situation as if I was a burden on them for wanting to switch to their pharmacy rather than making me feel welcome at this location. If I could rate this pharmacy lower than a 1 star I would just because of how this pharmacist treated me.
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May 2024 by FlawlesslyDimpled Beauty
I was in walgreens to pick up rubbing alchol and cold and sinus medicine. I'm standing in line and the cashier was an old woman with a salt and pepper bob, parted on the side, with glasses. She was having a full blown conversation with the old man in front of me who was with his daughter. The problem IS/WAS he was already rung up, bagged up, and checked out. The man acknowledged that he was holding up the line. He said "I'm sorry I'm holding up your line", her rude old prejudice self replied "NO YOU'RE NOT" and proceeded with the conversation and started exchanging numbers with the man. I said "yes you are" slammed my things on the counter and now I'm typing this review from the parking lot of CVS. Only an idiot would've spent money there after seeing how rude she was. She didn't even say hello, or welcome when I came in CVS
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April 2024 by Destinee Gardner
Horrible experience. Driving on Shelbyville Rd is a headache in itself. Was sent to 4 different Walgreens up and down Shelbyville, just to be right back at the first stop. I needed my overdue psych meds and had my severely autistic son with me, who had a huge meltdown because of the wait. There’s a small little pharmacy on Dutchmans called Art Jacob if you’re eligible to receive prescriptions there.
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February 2024 by Tim Albin
The pharmacy is horrible. The pharmacist refused to fill my life needed prescription one day out of the blue because they're too unethical, lazy & so busy they're cutting filling a lot of prescriptions, especially suboxen, tele health prescriptions etc. Don't expect to get your meds here everytime. You might end up like me and get called by the mean pharmacist lady having a bad day & talking to you like you're doing something wrong and refuse your prescription even if you will die without it! Don't go here if at all possible
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August 2023 by Bailey Jones
That's Walgreens is Amazing people and place to
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April 2023 by Tonya Carter
I had to rate a 1 to leave a comment HORRIBLE NOT OPEN ON SUNDAYS HIJACKED MY daughters prescription for amoxicillin she needs they received the prescription 5 minutes before they closed on a Saturday not open on Sunday so her prescription would not cover it at another pharmacy so my sick baby had to wait until Monday for Walgreens to fix their computer and make it right claiming the money for a prescription they did not fill and I cannot even get for two days never have I ever had a good experience with ANY WALGREEN PHARMACY RANT OVER but they’re petty
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February 2023 by Amy Anderson
Pharmacy review: I have used Walgreens for years and have lived next to this one for quite some time now. It’s my last minute shopping spot and normally pharmacy. The customer service has been so bad i have considered switching pharmacies. Whether it’s the look i get for medicine being picked up, the non approachable body language, the response given when medicine isn’t ready, or just the whole experience asking questions, they seem to just not want to be there or working. We all have bad days i understand, not every time i visit. Photo center is amazing and normally front check out always welcoming :)
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February 2023 by Melanie Rudolph
Standard Walgreens with all your basic needs. I like the holiday sales with the big discounts.
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August 2022 by Leslee Benfield
The young male cashier never said a word to me coming in or checking out just now, seemed miserable to be there. A lady behind me asked a question and he grunted "I dunno" nothing further, no request to find out or ask for the manager. These teen and 30 somethings have the worst attitude, no customer service whatsoever.
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August 2022 by John Bowling
Didn't have what I wanted
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June 2022 by Jordan Pullen
closed 2 hours early. walked up to the door and they turned the lights off immediately. an entire 2 hours before close.
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June 2022 by Amanda Young
Google said store was open til midnight, drove out of the way ( gas is extra high right now) 0nly for them to literally close at 10:00 pm, and there were 3 other cars that pulled up right after me.Thanks for costing me gas money, without me even getting the allergy medicine i badly need.Now I'm still awake at 4am b/c i can't breathe.Update your store hours or by the looks of your Google reviews just close the darn store completely.
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May 2022 by TheFlawlessCrownSlayer XOXO
Double charged through the prescription express check out. The response I recieved when i advised what happened was,"customers normally tell us when they do express pay". I was standing in the express pick up line as I explained to her, and you can't assume the customer is aware that youre not notified on your end. She then said we handle regular check out in the express too", as if that was supposed to lighten the fact that there was a 50.00 & 64.00 charge.I told her that maybe they should take the express pick up sign down since it's not for express only. This is the second day in a row that I had an issue with Walgreens. Been with them my whole life and I think it may be time to try CVS.
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March 2022 by Hempgrl Yip
Always out of orange juice they should order more.
