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November 2023 by Google user
Easily becoming the worst pharmacy in the area. Always atleast 5-6 people in line with one person working behind the counter. More employees just kinda walking around stocking shelves when they can easily hop back to help and scan the meds so we can be on our way. Atleast a one hour wait anytime you come nowadays
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November 2023 by Mino Alia
Easily becoming the worst pharmacy in the area. Always atleast 5-6 people in line with one person working behind the counter. More employees just kinda walking around stocking shelves when they can easily hop back to help and scan the meds so we can be on our way. Atleast a one hour wait anytime you come nowadays
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November 2023 by Arlen N.
Always one employee behind the counters, dirty and most times when I'm sick I have to wait about 3-4 days for medication.
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October 2023 by Kalli K.
I just feel like I need to put this out here so that everyone knows and does NOT go to WALGREENS ON FEGENBUSH AND OUTER LOOP. I have always had issues with them being rude and terribly slow but yesterday took everything to a whole other level. Dawson was prescribed an antibiotic for his double ear infection... when I went to pick it up, no one told me anything, handed it to me and sent me on my way. I get home, I give it to him, relying on the dosage labeled on the bag. When I went to give it to him this morning I actually read the label on the bottle, which is labeled with SOMEONE ELSE'S information (name, address, doctor, dosage, etc.) - along with that, ITS EXPIRED. I have NEVERRRRRR had something like this happen. Connor calls them this morning and the manager on the phone was speechless and very apologetic, told us to come back and they will fix it. We go back this afternoon and the pharmacist argued with us about how they can't do anything about it and she isn't sure what to do... so of course, we're upset. Walgreens manager comes out (who isn't a pharmacist, on the computer, looking through HIPAA information) and talks to us about it, asks for "our side of the story" and then proceeds to laugh at me when I explain how serious of an issue this is. They end up calling the cops on us bc we didn't get out of the drive through... all the while, not one person in the pharmacy says sorry. So fast forward, the cops go in with Connor, they remake the medicine for us after putting the old bottles back into the bag for us, forgetting one of them and the list goes on. This was the craziest thing that has ever happened to me and I will NEVER trust them to make any of our medicine ever again. Just thought all of you should know and probably choose a different pharmacy.
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October 2023 by Connie White
When I called to have my prescriptions delivered, which they said were ready, they refused to deliver them! What's worse than that?
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September 2023 by Katy Miller
Anytime I come here or have to talk to them on the phone they act completely put out for having to do their job. I know they’re busy and there aren’t enough workers but a little kindness goes a long way.
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January 2023 by Jessica P.
I've had wrong prescriptions filled, I've been told I haven't ever been enrolled in Auto fill when I'd been for months. Multiple members of staff working under the pharmacist are frequently rude. Im giving three stars only because I think the front of the store is superb.
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August 2022 by James Lee
I got in and out quickly.
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May 2022 by Niki Long
Pharmacy staff sucks completely. Extremely rude and unprofessional. Lacks knowledge of medication and system operations. 0% accountability. By far the worst.
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January 2022 by Cathy Williams
I'm so conflicted. The people I've worked with at this location have always been kind. It is obvious that the pharmacy is struggling to handle the volume that is coming into the store. What has happened to cause this pharmacist shortage? Is it just Walgreens? Sounds like they need to close a few locations until they can re-staff. I'm almost out of my meds, had to call three times on something that is on auto-refill. It's still not ready. I'll be out soon. Gonna need to move on to another pharmacy!
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January 2022 by Janice Martin
I use to get my grandsons refills and medication on time and really congratulated the staff in the pharmacy for such a good job. But the last 3 weeks has been horrendous. I have check on a certain medication 3 times in the last week, the last time I went in on Tuesday 9-21-21, the medication was in, but they had not prepared it for our pickup. The tech said it "May" be ready tomorrow. This is seizure medication that he needs. So needless to say I have taken my business elsewhere. Someone from higher up needs to come down and check on this Walgreens. I am not the only one with a complaint. And I did call the district office and filed one. And they hardly ever answer the phone.
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January 2022 by J Spruill
Always slow, Always Rude, and continuously lazy. They really do nothing but make excuses why they can’t fill your medication. Every time I need to fill a med I have to argue and get my time wasted. I don’t understand how or why they call themselves a pharmacy. I agree with the guy above. You can tell the other two reviews are fake. Look how generic they are. Both comparing Walgreens to Kroger as if someone said Kroger pharmacy was number one.
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January 2022 by Joseph Plunkett
Rude employees. Never answer the phone. Go to kroger pharmacy for much cheaper prices. $450 at walgreens for the same med that is a mere $7 at kroger. Generic Zolft is $54 at walgreens with good insurance yet its undet $11 at kroger. There's exactly one nice person that works in the pharmacy at fegenbush Walmart. And she is the only bright spot in a pathetic excuse for a walgreens. And the 5 star reviews are fake as hell.
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January 2022 by Drew Carr
None of the people that work here have any idea what's going on, nor do they care about you or your experience. Will never use a Walgreens pharmacy again.
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September 2021 by Mary Anne G.
Twice I have tried to get prescriptions, once on a Thursday and they said I couldn't get it until Tuesday. My doctor called one in today(Sat.) and they can't have it ready until Monday