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December 2022 by Auntie M
I was given two scripts from my doctor. I paid for both prescriptions ahead of time with the express pay. I got an email saying that my Scripts are ready and the app generated a code for me to show them that they’re paid for. I get up to the drive thru and he said well you only have one code wheres your second code? I said I paid for both Scripts at the same time and it gave me one code. I said both charges are pending in my account. He said well I can’t give you this other medication until you give me the second code. I said it didn’t generate one!!! . I said, somehow you all got my money because it’s pending, so what are we gonna do with missing code? He said you can’t have your medication. He asked to see my card so when I gave him my debit card and he tried to run it again and it got declined because I only had enough money to pay for the two prescriptions. I only have 25 bucks to my name so when he tried to run it again because the charges already pending there’s not enough money there so he comes back. He’s like well this card was declined. I’m like yeah because you already have the money. They refused to give me my meds because I didn’t have a second code but they have my money.
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November 2022 by Google user
I was given two scripts from my doctor. I paid for both prescriptions ahead of time with the express pay. I got an email saying that my Scripts are ready and the app generated a code for me to show them that they’re paid for. I get up to the drive thru and he said well you only have one code wheres your second code? I said I paid for both Scripts at the same time and it gave me one code. I said both charges are pending in my account. He said well I can’t give you this other medication until you give me the second code. I said it didn’t generate one!!! . I said, somehow you all got my money because it’s pending, so what are we gonna do with missing code? He said you can’t have your medication. He asked to see my card so when I gave him my debit card and he tried to run it again and it got declined because I only had enough money to pay for the two prescriptions. I only have 25 bucks to my name so when he tried to run it again because the charges already pending there’s not enough money there so he comes back. He’s like well this card was declined. I’m like yeah because you already have the money. They refused to give me my meds because I didn’t have a second code but they have my money.
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May 2022 by G Davis
I'm a retired Pharmacist and a musician and I get my Prescriptions from Walgreens
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May 2022 by Charles Pait
Fastest pharmacy within a 5 mile radius
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January 2022 by Monique T.
I dont even know what to rate this as. I don't know if it's Walgreen policy or the pharmacist but they obviously don't care that they are taking my money and won't return it!!! I went to pick up 2 of my prescriptions for my mom today. One is some antibiotics and one is an ointment for her eye. I didn't know that they take a box from over the counter and put it in as her prescription and so her insurance didn't cover (I didn't know until i got it since i was at the drive through window!). Noticing that it didn't cover i talk to the tech right away and she said they can't do anything about it cause it's a "prescription". Like "what the hell?" I'm still at the window and they won't return my money!!! But yet if you walk into Walgreen and buy the ointment since it's over the counter, you can return it!!! I felt like I just got ripped off right in front of my face and i can't do anything about it!!! I cant even tell you how livid I am right now...arrrhggghhh!!! Walgreens need to check their stupid policy again
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August 2019 by Catherine Hunter
Condescending attitude and “this afternoon “ for refill. Hours? Don’t need it seeing as I am the customer.
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May 2018 by Amanda Barber
They're fast with filling your prescriptions
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April 2018 by Tray M.
This Walgreens has the best customer service so far out of all the Walgreens so far. Everyone always has a smile on their face. The staff is always willing to help. Instead of telling where an intro is they walk you to the exact aisle.