-
March 2024 by Regina Bratcher
Always efficient and friendly.
-
March 2024 by Lyndie Pence
Helped me with a headlight replacement
-
March 2024 by Jimmy Martin
Courteous employees, quickly in and out no issues.
-
February 2024 by Mariah K
I got my oil changed here on Monday and noticed a light rattling sound shortly after pulling away after my service. I wasn’t sure what it was but it didn’t seem to be affecting anything at the time so I continued on. Fast forward to Wednesday night and I’m driving 70mph on the interstate when I hear a loud scraping from underneath my car. I pull off to the side shoulder and realize the engine splash shield is completely off. I had to call AAA to get my car towed, where I waited for nearly 2 hours in an unsafe situation being on an overpass with cars going 70mph next to me. On top of that, the inconvenience of other people’s time and safety by having to pick me up on the interstate and put themselves in a high risk situation.The next morning after my car was towed to a different car service location, they informed me that my oil was dirty and the previous location (Valvoline) should have done an oil flush due to how dirty it was, in addition to my gas valve cover leaking and needing to be replaced, which the previous location (valvoline) also did not inform me of. This caused me to be 3.5 hours late to work (missed income) on top of paying double for an oil change + repairs ($255!) because it wasn’t done properly the first time.I’ll never go here again which is unfortunate because I’ve been to this location several times, but this experience alone has taken a lot of my time, money, and put me in a high risk situation. I wouldn’t be able to get a service done on my car again and trust that everything was done properly. I hope your staff will be more attentive to what they’re doing because this is beyond an inconvenience and it affects people’s lives! And honestly I should be compensated for both oil changes at this point. Why am I getting another oil change 3 days later??? This is completely unprofessional and a terrible experience for such a well known car service company. Highly recommend not going here!
-
December 2023 by Latira Hughes (MucciGorgeous)
The techs at this location were AMAZING. I will always come back to this location for my oil changes?
-
October 2023 by Rebekah Bonsell
The workers are super friendly and efficient. I appreciate them taking care of my vehicle quickly before a long trip.
-
October 2023 by David Phillips
They were accommodating, efficient, and cost-effective. A fraction of the time it would take at the dealership. Would definitely recommend.
-
October 2023 by Thor Finnegan
Shout out to lotus from this location for saving me from getting a ticket by telling me I had a license plate light out and replacing it for 14.99 better than a $50 dollar ticketServices: Electrical
-
September 2023 by Gabriella R.
Got my first oil change today and the service was amazing! Very quick and walked me through everything to ensure I was receiving full service. Definitely recommend coming here to get your oil changed as they have an amazing team
-
August 2023 by Blake Morris
Today I only needed air in my tires. I come to this location for all my oil changes for our cars. We also take advantage of their other services like batteries. Every person who has worked here over the years has been absolutely pleasant.
-
August 2023 by Sylvia Hernandez
This place is AMAZING! We drove all over town needing to get our oil change and they were open later than we expected. Plus the manager there is so super friendly and he helped explain "mechanic language" to me. So that is very helpful. This is definitely OUR STORE!
-
June 2023 by Ron Ellison
Good service but 1 star off for being stupidly expensive.
-
June 2023 by Esther Manwaring
Such great staff. Everyone was friendly and professional. I didnt even have to leave my car. They showed me what was recommended and discussed different options with me and let me choose. No one was pushy. Garrett was so friendly and kind. The oil change was so fast and efficient. I am glad I found such a great place to go and I would highly recommend them.
-
June 2023 by Lynell Averett
Fabulous employees, they were very helpful and explained what they were doing, and made sure I understood the different options.
-
June 2023 by Stanley Brown
Even while having a challenging day due to equipment malfunctions worked diligently to complete my oil change and even discounted the service due to my extra long wait.
