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March 2024 by Chamisha Wilson
Absolute phenomenal service!! The Manager Jordan and his entire team were very polite, and very professional! Their customer service was the best, that I have had in a long time! They did a great job on my oil change...and more! These guys definitely went above and beyond to assist me! I will definitely be going to the Dixie location for all of my future oil changes!
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March 2024 by Ajelanye Ateim
I will not change oil in any of the valovline and I will not advise anyone else to change oil in valovline because they but not enough oil in my car and damaged my car engine I when back to them almost three times and they told me that we’re going to send you a mechanic and see if is our mistake or not and I said okay and I was waiting for them to send me the mechanic but they didn’t I want back to them again they told me that the manager is sick I said I will come back tomorrow the next day I when back the manager told me that we already changed the oil for you and everything was good I’m sorry we’re not going to do anything for you and I call the office for claim and I have the claim number they said we are going to call you until now they didn’t call me and the engine cost almost 3.to 4 thousand dollars that’s why I advise you guys I don’t want anybody to be in same situation like me now ????????
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March 2024 by Anthony Caummisar
Check off topping off the washer fluid and adding air to 35 psi in the tires. Neither of witch was done. Even after asking about the tire pressure.
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March 2024 by Rowan Smither
I asked for a tire rotation and an oil change today and they were only able to do the oil change as the bay line I was in was unable to lift my car appropriately (per staff). While I was okay with missing one service today, I knew I needed an oil change. Unfortunately, the past two times I’ve been here it’s been about an hour to an hour and a half wait for an oil change (with two cars in front of me and both bays open). Today, as I was pulling in the bay, they had me back up to start clearing the other bay line. I’ve already waited an hour and some change myself as there were two cars in front of me when I arrived and, now that they’ve placed two additional cars in front of me, I’m sure I’ll be here another hour. They suggested I leave and come back, however, that isn’t feasible for my schedule and waiting two hours for an oil change is just as ridiculous.It’s safe to say that after today, this location lost a customer. Increase your staff, update your equipment so that it accommodates your services listed, and take down the sign that says “Always quick, but never rushed.”
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March 2024 by Alex Stewart
My 4th time coming here, and every time I have had to wait an hour and a half to even get into a bay for service. I've been here an hour and 40 minutes now, and there are still the same 3 cars in font of me that were here when I got here.
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March 2024 by Darrin Bickham
Great group of technicians
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March 2024 by jinx
amazing! not a long wait at all even tho there was a few cars in front of me, they worked super fast and were very helpful! it was also way cheaper than i expected. wonderful service. blessings!
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March 2024 by Gloria
These guys let me know exactly what they were doing to my car..my first visit there was great. Great service. Nice work .
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February 2024 by CaLi BaBy
This is literally one of the worst Valvoline I’ve been to. They have signs out front saying 15 minute service, but I’m literally setting line for 30 minutes to an hour and even after they pulled me up into the carport I still have not even gotten my Vin number scanned to even get the process started. This is ridiculous and very unprofessional!
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February 2024 by Victor Manuel Rivera
Had a service
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February 2024 by Jeremy Mukes
Good people that did good work. Jordan was very kind to my auntie and she's still talking about him as I type this so thanks Jordan and we appreciate your crew
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January 2024 by germary Castro
Excellent attention
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January 2024 by DJ Miller
Leon was a great guy to help me get what I needed done.Oil changeEngine air filterCabin air filterTire rotationMilitary discount
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November 2023 by Julia Black
Had to wait quite a while to get in, but the young men who took care of me did an awesome job.
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November 2023 by lindsey yanke
You can always get a coupon from them and they offer other replacement services.
