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March 2024 by Emilee Starr
Mohammad is the most knowledgeable and trustworthy staff member there. I'll be back.
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March 2024 by Richard Stottman
they didn't try to up sell me on anything my vehicle didn't need. fast and friendly service. I will be going out of my way to come back to this specific location
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March 2024 by Craig Winstead
Went to just get an oil change. But, since my car had 129,000 mi, when they suggested radiator flush and transmission fluid change I figured it was a good idea. However, that soon changed when they told me because of the configuration of car they couldn't do the radiator change. But, I continued on with the transmission fluid change. Now that it has been done I regret it because the shield on the bottom of the car underneath the engine was not reattached properly and so I had to return. After waiting approximately 20 minutes to get back into the bay they fiddled with it and said all good to go. Once I drove out I could tell that it wasn't. Missing two bolts in front that attaches it to the car. They say they tug and pull on it to make sure it's firmly attached but I can visibly see that it's not attached properly and they gave me the excuse of sometimes the bolts just work out but, it wasn't making all this noise when I brought it in and it was firmly attached beforehand all I got was I'm sorry that the best we can do. No Management on duty at the time but luckily I'm taking it into the Ford dealership and they are going to look at it. I would not recommend this place. I'm very disappointed in the service that I received especially after spending $300.Update...the next day I had a front tire flat. When I took it in to be repaired, I was told there was a screw in the inside sidewall and the tire and couldn't be repaired, it had to be replaced. I know when I was in the bay for the 3rd or 4th time getting problems they created, an employee who said he was next in line to be the assistant manager was the one who down under the car and was putting in screws to "fix" things...
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February 2024 by Josh Lay
An observation; Where there is a Valvoline?️, there’s a McDiddys?These guys are always fast, friendly and professional. Just had my Mazada6 serviced here and it was a job well done
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January 2024 by DeadManCrawling
Very professional and friendly. That manager Mo sure seems like a swell guy
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November 2023 by Celina Blanchard
It was good. Quick and you can call them to get coupon sent to you're phone.
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October 2023 by David Owens
I always go to this place, it's fast and they are very helpful! Scott was a great help to me today! Thank you!!!
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August 2023 by Bonnie Montalto
The guys at this site are amazing! They are so helpful. They are the epitome of customer service. I will go to no other place for my oil changes. I highly recommend this specific Valvoline! ❤️Service: Oil change
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August 2023 by Steve Roehrig
Always friendly and thorough staff. Consciousness of customer's time. Highly recommend this shop!
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June 2023 by Francares4u Therapist
My car would not start after my oil was changed. All the employees were great, but Jan helped me know my options. He changed my battery in the sun! I was treated like royalty. He even made sure I had cold water since it was a hot day.
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June 2023 by charles stallard
Best Valvoline in Louisville they actually Kno what ther doing they get u in n out thanks
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May 2023 by Amy Kempf
I've always had great service at this store. Today a very friendly gentleman named Quincy greeted me quickly. I needed a long overdue oil change. Jan and Josh performed the oil change and the safety checks that are included in the price of oil change.I was in and out of there in probably 20 minutes. None of the men tried to sell me any extra services.I would highly recommend this Valvoline location!
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April 2023 by Debbie Hill
Jan is a wonderful employee! He helped me decide what I needed and didn’t need for my car that I rarely drive. (187 miles put on the car since last oil change in 2020). No oil change but I did need new wipers. They topped my fluids, checked my tire pressure and my tail lights. Devon and Joshua were also very helpful. I’m taking my car there again and recommending them to everyone bc of their honesty!Services: Tires
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April 2023 by Jay Major
Always great service. Worth the wait if there is one.
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March 2023 by Alexus White
They were so sweet, and friendly, and worked well together. They got the job done and in a great amount of time. I wasn't there no longer than 15 mins.
