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March 2024 by Mark Bauman
This is the third store I came to today because nobody had the correct oil for my tdi. Chris at your Cedar Springs called ahead to a couple of stores for me to make sure they have it before I came. Chris did a great service for me and this crew has great teamwork.
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January 2024 by Mark Shabsis
I came in for an oil change and Hannah helped me today. She's very knowledgeable and explains things in an understanding manner. She ended up recommended a couple extra things that needed fixing. But didn't pressure me into buying the pressure me into getting them.i will definitely be back and would recommend it to friends.
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November 2023 by Sharon Bonn
Quick no pressure, but informative service! I will be back for transmission fluid change! Andrew at location #040130 Taylorsville Rd was awesome and told me a good place to get break pads! I highly recommend this location.
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November 2023 by Wanda W.
Always courteous, friendly and takes time to explain your options. Appreciate women employee presence. Great coupons as well especially with today's high costs/inflation!
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October 2023 by Haley R. Mink
I’ve been a loyal customer to Valvoline, not only this one but several all throughout the state, for years. I started going to this one around 3 years ago, and there was an employee with the name of Jason working there, he was absolutely amazing. He made sure all of my needs were taken care of and always did everything properly, he was kind and polite, and that truly means something, I was never dreadful to go there, I guess he stopped working there, and ever since it has been absolutely terrible! The new workers they have in there know nothing! They have such long wait times, try to upsell everything (they do an awful job at it!) and are overall rude and inconsiderate of others time and money. Maybe if you companies would keep the GOOD employees, you would get better business! I’m no longer going to go to Valvoline!Services: Transmission
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June 2023 by Daniel Cruse
Trevor was very helpful, this location always has quick service
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June 2023 by Claire Storms
They were extremely informative, quick, honest, & SO NICE. Everyone here was all smiles & completely helpful to me. They showed me & explained my decreasing battery life and AC issues without any pressure to get it fixed at this visit. The manager, Andrew, was the best!!!Service: Oil change
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June 2023 by Wendy Peffercorn
I went in for something minute but was really impressed with service. Hannah is the lady that helped me and she went above and beyond to address and answer some of my concerns. She was incredibly knowledgeable about both the vehicle and its maintenance. Very friendly service as well as clean and organized.
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June 2023 by Tyler Mauldin
Always watch make sure they put oil in your car. They had to pay to replace entire engine.Service: Oil change
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April 2023 by Chaya Hirsch
I’ve been there a couple of times for oil changes and they were fine. This last time I was told my battery was bad and needed to be replaced. It was under warranty and so I went back to where I had bought it and they tested it and said it was great. It had some corrosion, which they cleaned, but it tested great and hadn’t been giving me any problems at all. Without telling them where I had went, this place mentioned that they had had issues like this at … Valvoline!! I probably won’t be going back even though they are convenient. If you go I’d suggest sticking to an oil change and not letting them scare you into other services.
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April 2023 by Lee McCoy
I love this place!! I came in before work and listen, I don't have extra money for things like this but, I have owned my truck it about 4 months now and haven't had the oil changed yet. Well they took great care of me. They have me a discount because financially, you can't do anything these days. You just can't afford anything. Which is why I was hesitant to stop. So they gave me a great price and checked my other fluids and I was on my way. Stopped before work, I never have that kind of time but, it was great. They did it and I am most appreciative. The guys were so nice, very professional, very understanding. I will definitely come back. Period. Definitely be back!!! Thank you valvoline!!Service: Oil change
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March 2023 by Misty Smith
The team there were awesome and I was able to have it done on my lunch break
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February 2023 by Andrew Costa presents Drew's backyard adventures
The tech couldn't input my information into the computer. They didn't have the air filter again and they left the plastic cover under the car was left off. When I went back They tried to tell me it came in that way. Very unprofessional and the staff seemed not to care about the work performance. I won't be getting back to this place.
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February 2023 by Rob Nicolas
The 10 minute oil change was a 90 minutes afternoon. Matt was my tech. He moved like a snail. i have been a client for many years. Need to go elsewhere next time.worst experience I have ever had.terribleService: Oil change
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January 2023 by Bradford Eiden
Waited over an hour to get an oil change done. Was moved to middle lane and told it would take 5 to 10 min for a tire rotation after waiting the first 40 min. Total time was 1 hour and 20 min. Nice people but very slow and inefficient. This is not a good valvoline even with 3 lanes. Westport Road is much better.
