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May 2024 by Harold Hamilton
Worst postal service ever never receive my packages and driver will go home and say delivery attempted and never saw him on our cameras entering the property
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March 2024 by Shavonne
I needed to stop at a location to verify my identity in person for a change of address (which I got an email that it was denied, despite me having a state issued ID), but the person at the Broadway location was super efficient and I was in and out in under 5 minutes. I would use this location again if I'm in that area.
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December 2023 by ThatGuyJackJack
They don’t answer the phone they don’t deliver mail to correct addresses absolutely nothing but garbage
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August 2023 by Clemmie Hopkins
I received the package I was looking for
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May 2023 by Shaquitta Willis
Idk what theyre doing but they are not working . The fact that mail rarely comes anymore despite the informed delivery. I will be filing a complaint with the bbb ftc whoever i have to .
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August 2022 by June Oakes
WORST POST OFFICE EVER FULL OF LIARS AND NO MAIL DELIVERY SOME LAZY FOLKS TRUSTED TO DELIVER BUT GET A CHECK FOR IT BUT NOT FOLLOW THROUGH WITH JOB.ONE STAR IS TOO MUCH SAD HAVE RATE EM THAT
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August 2022 by Beverly Nicks
It is sometimes slow.
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October 2021 by Nasir Stoner
Absolutely awful. Just awful. There is one helpful person that works there. Other than that, just awful all around. Mail delivery stinks, I waited over a month for my stimulus check. I have informed delivery to know when things are supposed to come and they just do not come and it wouldn’t be an issue if they were a day or two late. They literally may come weeks and weeks later. Awful. Do better.
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August 2021 by Ace Moreno
Nasty employees, idk what it is with some of my fellow people of color but the mannerisms, attitude, lack of respect is appalling . If you don’t want to be bothered by customers don’t work in customer service . If you don’t want to be bothered by people NOT RECEIVING MAIL AND PACKAGES , then make sure your incompetent mail man are doing their jobs right . I watched and waited for a package to only have the delivery man lie about the delivery . Scroll through the reviews and see how horrid this place is . Just because you’re on the less fortunate side of the town doesn’t mean you bring that to work rap when you’re dealing with the public . They either need to shut this place down or RE STAFF EVERYONE . I see why they’re having issues now .
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June 2021 by Troiane Staton
This is the worst post office in Louisville, KY. SHUT IT DOWN
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April 2021 by choclate Drop
I have had lost packages in the 40212 area 2 times and they have corrected it and got them delivered back to me .Thanks you rock!
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March 2021 by Augusta G
The worst post office in the city! The customer service, especially with the toupee man being there is thee worst. Even the delivery of the mail is horrible. Our regular mail carrier is very unprofessional, along with all the others that do the route when she’s not working. We have to wait till the carrier comes back around to go out and ask for our packages. This past week alone, we haven’t received mail for 3 days, and we have plenty of mail that was to be delivered.
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November 2020 by JAMES JOHNSON
EXTREMELY RUDE EMPLOYEES !!!!THEY WONT GIVE YOU A RECIEPT FOR YOUR PACKAGES BECAUSE THEY ARE STEALING THEM!!!,
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September 2020 by Starla Anyansi
Please retire the elderly male customer service clerk with the horrible toupee because he is the rudest & most disrespectful customer service representative and he is not a good representation of the USPS.
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August 2020 by Cicley Walker
Carla the old woman is unprofessional. And can't do her job. Actually has sits there and argues with customers very unprofessional
