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August 2024 by Camille Cothron
If a customer comes in to the store at any point while the store is open they should be served and with a good attitude, even if it is a few minutes before closing. I came in to do 2 quick and easy Amazon returns that were ready to go and the whole transaction took less than one minute. The young man helping me and the other young man working there were engaged in a loud dialogue complaining to each other about customers who come in at the last minute to do returns. This is unprofessional as well as simply rude. For the record, I came in Sunday afternoon 8/18/24.
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August 2024 by K. I
Great attitude, great service, convenient hours. The best UPS in Louisville!
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August 2024 by Troy Carpenter
I’ve sent out packages many times here and always enjoyed the customer service.
I recently got a title notarized by Joel here and had a great experience! Very quick and they were very helpful! Highly recommend!
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August 2024 by Cody Hurley
I was having trouble with the fingerprint scan and the associates there were very patient and friendly and went above and beyond to help me, thank you Austin Kateleigh And Joel!
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August 2024 by Barbara Friedel
They make everything super easy and they are very friendly and helpful!
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July 2024 by Mary Head
This location exceeds at customer service
All of the associates are ready and eager to assist you in any way possible
Ive been to many locations in louisville and they do the bare minimum
They tell you to make your own copies and send your own e mails for labels
This store is happy to do it all for you
Great job to all of you
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July 2024 by Nima Asgari
Joel was great and helpful!
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June 2024 by Tia Moser
Kateleigh just did my fingerprints for a background check. I've done this 6 times. Best experience! So quick!! Highly recommend.
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May 2024 by Marcela Gongora
Each time we step in there is great costumer service.
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April 2024 by C Warren
Employees are extremely efficient, knowledgeable and helpful.
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April 2024 by jose Vergara
It is cheep and fast
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March 2024 by Erin Brown
Always a perfect experience.
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March 2024 by Jonathan Borkowsky
Fairly easy to get in and out, helpful people
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March 2024 by Jahn Wolczyk
Very friendly,fast and no problemThe gentleman explained what Happy Returns was and that it’s fairly new
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January 2024 by Laura Bratcher
Excessively expensive for subpar customer service, no eagerness to be kind or accommodating. Lack of affordable options when no rush involved. Treated like a bother after spending close to $100 to pack and send two medium sized packages that weighed next to nothing.
