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August 2024 by Courtney Caldwell
Went in to return an Amazon order on a Sunday and the person working was very friendly. There wasn’t anyone else in the store and I was in and out within a minute.
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June 2024 by Daniel Loy
Wish this one was closer to the house. Seems like everyone is always willing to help.
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May 2024 by Jenny Fishback
I’ve had multiple bad experiences at this holiday manor ups store. They’re unhelpful, rude and the owner himself is the lead in this behavior- not just the employees. They’re condescending & have the gift of making customers feel like they’re a fool. I’ve watched them do it to other customers and I’ve experienced it myself multiple times.
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May 2024 by Courtney Brown
Greeted and helped upon walking in. Was in and out within 5 minutes. Wonderful when I’m on a lunch break.
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February 2024 by Karen Cooper
A friend dropped off 3 items. 2 Amazon with QR codes and 1 prepaid postage. The guy there put a label over the prepaid package and sent it to Amazon. When I called they said there was nothing they could do the packages were gone! I was told they are supposed to match QR codes with the items from Amazon. Obviously that did not happen. They stuck a label on 1 package with separate items going to Amazon and screwed up the prepaid label going to Bloomingdale’s. I am out $100.because of their error!!!!
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July 2023 by J Folks
I use this store frequentlyThey are kind, responsible with packages
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May 2023 by aimee c.
They have great service! Owner very friendly and helpful. Patient with all my amazon pavkages!
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August 2022 by Alexander Budd
I used this store to ship a package for an eBay sale. I purchased extra packaging material to further protect my item. The item was damaged during shipping and come to find out the extra packaging material was never added to the package. To make matters worse, the employee never asked me for the declared value of my item and left it at the default amount. After UPS completed the damage report, I am only receiving a check for the false declared value. UPS Store #1815 is refusing to pay the difference to make this right even though it was THEIR employee who was responsible for both issues. Needless to say, I will never use UPS Store #1815 for my shipping needs in the future. I encourage anyone reading this review to use a different UPS Store to ship their items.
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August 2022 by Tiffany Lawless
Like many of the reviewers have stated, packages seem to just disappear when you drop them off at this location. Three separate times Amazon packages didn't make it back to their return destination even though I have receipt showing I dropped them off here. I am not sure what's going on here but it seems nefarious and I won't return to this location.
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August 2022 by Tiffany Bingham
Like many of the reviewers have stated, packages seem to just disappear when you drop them off at this location. Three separate times Amazon packages didn't make it back to their return destination even though I have receipt showing I dropped them off here. I am not sure what's going on here but it seems nefarious and I won't return to this location.
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March 2022 by Tai N.
I can in this early afternoon to get something delivered in my own box and insured. They quoted me almost $280 for ground shipping. I checked online and made it much heavier than it is and it was only $90 tops for ground. Even next day air was cheaper than what they quoted. They also said that they have to package for me in the back which is alarming since k have never seen any ups place needing to package it in the back as they have done it in front of me all the time. Beware of getting your things ship with this store. Plus they guy dress like he was at home and doesn't even look like he worked there.
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February 2022 by SullenVex
Almost closing I arrived to return a package that I had bought on Amazon. The staff was fast there were several people in line when I got there. I'm sure they had a long shift it looked like this particular store has a lot of business. They were efficient and friendly and seemed to enjoy the work they're doing. A+
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August 2021 by Ron Schaefer
Knowledgeable, Friendly and Helpful staff.
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August 2021 by Cheryl Howell
This store is fantastic! The owners & employees are very knowledgeable & always willing to help.
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August 2021 by John Shore
Multiple packages stolen avoid this location at all costs