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November 2023 by James Franklin
Always friendly employees. Let you see what is wrong instead of just telling you. Third set I've bought there
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October 2023 by Dayle Goodwin
I was highly impressed on the service at Tire discounters. They were amazing and I'm truly satisfied with my tires. I will highly recommend you guys to anyone that needs tires. Thanks so much.?
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October 2023 by Andrew K.
Truck stolen while under their care. still charged me and told me if I had a problem with it to contact legal.
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September 2023 by V R
Brought my car in because the tires were deflating. I was told that after inspection, nothing was wrong with the tires. They suggested that the tires deflate due to the car not being driven for a few days. When I picked up the car after the inspection, the battery was completely drained. I mentioned this at the front desk, and was told that someone would be out to assist me. I waited for 2 hours outside for someone to come. I finally gave up on waiting and brought my other car to jump start it myself. A few weeks later I took it to another place, and they found 2 nails in the tires. Not only did they fail to figure out the issue, they blamed the deflation on something completely irrelevant, and somehow managed to drain the battery while doing so. Would not recommend.
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August 2023 by Bennett Reynolds
Been going to this store for 7 years. Continue going back because of the convenience of being right where I live. But, I would recommend you go elsewhere. Consistent staffing issues and turn over, including management, have always plagued this store. Much of the desk staff is nice, and helpful and always try to make things right. But, the quality of service just isn't there. They forget simple things when doing routine maintenance, no tire rotation, oil change sticker, etc. Did a brake job and they literally forgot to put the pins back into one of the brake calipers and my wife was nearly in an accident when all her brake fluid leaked out and she had no brakes! Have to drop off in the morning but many times my car will be untouched for hours and when they do finish, they'll call for pickup right before they close. I always have to inspect the work done after because I know there will probably be something missed or forgotten. Really wish there was more pride taken in the work they compete.
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August 2023 by Eddie Wright
Awesome experience. My first time using this retailer and it won’t be my last. I really appreciate how well they took care of me.
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July 2023 by Jpaul H
Christy the sales lady was very helpful and the nicest person to work with! My wife and me both got new tires for our Durangos and couldn't be happier!
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July 2023 by Susan Smith
Rude and arrogant! Oil change was supposed to be done in 90 minutes, 7 hours later, I finally got my car back. No apologies just nasty comments.Never again will I go to this business.
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June 2023 by Donielle Pike
This location has never disappointed. We’ve had quite a bit of work done on two vehicles recently and I am so glad we stopped here. The turnaround, despite staffing issues, is quick. They communicated with us consistently. They are always polite and kind. They’re honest and efficient. Customer service is impressive, I’ve had horrible interactions with other shops and upselling. This hasn’t ever been an issue here. We will continue taking our vehicles to them!
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June 2023 by Tim Daniels
Always get amazing service there. These guys are the best. Got a new tire in less than an hour on a busy morning! Will keep coming back here.
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June 2023 by Stuart J.
This was years ago but I was reminded of this situation today and had to share. Took my car here to get the tires rotated and balanced. They told me it would be ready later and they would call me. They did call me to come pick it up. When I got there I didn't see my car anywhere. Thinking they might have it behind the store I went in to pay. As I'm paying my car rolls into the garage. A guy gets out of my car in the garage, pops the trunk, and starts unloading groceries!!! Lol I'm not kidding. I ask the girl checking me out what the hell is going on. She looks embarrassed and says she'll go ask. Manager comes over and says it's standard procedure to take the car on a test drive after they finish their work. I ask if that includes grocery shopping. He says he will reprimand the employee but really refuses to take any responsibility. At the end of the day I got my car back but tire discounters took it for a Joy ride to run some errands. Have not been back since and don't recommend.
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June 2023 by Sandy Prendergast
We had an appointment at 8:30 to get tires rotated. Was told it would take 1 1/2 hoursCalled back 3 hours later and car still wasn't done. I will never go back to the Jtown location.
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May 2023 by Mark Atteberry
Great value and fast service. Was spot-on with their time estimate. Love that an alignment is always included. Car was a smooth ride and ready for a vacation after.
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April 2023 by Don Grinsell
Had a flat tire on our travel trailer and due to the age of the tires needed to get all four replaced...the day before leaving on vacation. The guys worked us into the already full schedule and out the door by lunch time. Awesome service.
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April 2023 by Greg BrownII
After having issues with a different shop, the guys here were quick and efficient at repairing my issues. Glad to know there’s a good option to resolve my issues