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January 2024 by Charles Bennett
Would be zero stars but I had to give a star. Purchased tires from them in the past. Showed up looking to utilize the warranty service they push every customer to take and was told they could not support the repair due to manning. Spoke with the manager and was told he could not perform the repair his self because he was doing inventory. Glad to understand you place zero priority on your customers. Went down the road to get the tire repaired. The repair also voided the warranty that I purchased thru tire discounters. Needless to say I will never do business with them again.
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December 2023 by Maddie Witas
If you need your car fixed this is the place to go! My car got fixed very fast and customer service was outstanding. Manny was great to work with! I’ll definitely be coming back in the future!
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December 2023 by Matthew Johnson
Was refused service [tire repair] because of my tire(s) age. I booked this appointment online and nowhere is it stated about this "Company Policy" Completely wasted my time and drove out there for nothing. Very disappointing considering I was going to be returning to buy a set of new tires at a later date. I won't be now, I'll go find another place to buy tires. Bad customer service!
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November 2023 by Eduado Mcinnis
Went from 5star to 2star real quick!! Was there From 3:30 until about 10 after their 6pm close time last person to leave. The crazy thing is it wasn't because they hadn't finished my car it was because one of the little workers wanted to take my car for a spin smh!! Yes you're reading it correctly took my car for a spin and thought I didn't see them leave in it! Service was great up until that point especially spending the money I spent with these guys. They have to train their workers to be smarter and make smarter decisions when it come to doing childish thing like this!! All of them had that dumb look on their faces because they knew he had did what he did and two of the had little smiles on their face like they thought it was funny. Got to be smarter and more professional sooner than later!!! Also looked at my car that didn't have any issues with paint and noticed a chip of paint on my driver side rear fender. It's sad you can't trust people anymore!!
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November 2023 by Angela Rivera
YOU SAVE BIG BUCKS, AND WE CAN NOT LIE !! This is what Discount Tires has displayed on the outside. And all I can say is my first time here getting tire service from this company. The price was great, the service time was awesome , and Manny, who took care of my vehicles needs, was very professional and gave great customer service. I will come back. Thank you, Discount Tires
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November 2023 by J'Aunna Ivy
10/10 Highly recommend! Carlos and the rest of the staff were super prompt and provided friendly, fast service. Other tire shops advised they weren’t able to get me in until the next day. I called Tire discounters as I was just minutes down the street to inquire about getting my tire plugged. I was in & out within 20 minutes. friendly staff.Update: Had to come back again but this time for my front Driver side tire. Prompt service again.
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October 2023 by Robert Johnson
In April I had a blow out at the intersection where this store is, so I limped to them and got 4 new tires, and the road hazard because the other 3 were close to need to be replaced. I had no issues with tire wear the 2 years prior to owning my new car, but 8k miles after me getting 4 brand new tires and an alignment supposedly being done, my rear tires are bald from the center to the outside. I go back to this location and Carlos says it is not covered and he tires have a 0 mile warranty on them. I am not dumb, nor did I want to argue, so I go to the Mt.Washington location the next day, they look at the tires and the cars service record, and order me 2 new tires under the road hazard I had paid for to be put on Monday and do an actual alignment on my vehicle. STAY AWAY FROM THIS LOCATION! Carlos is a POS
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October 2023 by Casey Lee
If you need new tires don’t look anywhere else. The price and service were great! The manager, Carlos, is super helpful and pleasant to work with.
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October 2023 by Robert J.
In April I had a blow out at the intersection where this store is, so I limped to them and got 4 new tires, and the road hazard because the other 3 were close to need to be replaced. I had no issues with tire wear the 2 years prior to owning my new car, but 8k miles after me getting 4 brand new tires and an alignment supposedly being done, my rear tires are bald from the center to the outside. I go back to this location and Carlos says it is not covered and he tires have a 0 mile warranty on them. I am not dumb, nor did I want to argue, so I go to the Mt.Washington location the next day, they look at the tires and the cars service record, and order me 2 new tires to be put on Monday and do an actual alignment on my vehicle. STAY AWAY FROM THIS LOCATION! Carlos is a POS
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August 2023 by Karen Renata
You can get tires anywhere, they all run specials and deals but if you want fast friendly capable quality service - which can make all the difference… THIS is where you want to be! Go here to be treated with respect, get great service AND get great tires! Thank me later!
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August 2023 by Lyle Hysinger
A few days ago I found myself in a spot no car owner ever wants to be in. I got in the car and the low tire warning was on. I had to wait until I had some time off work to get it repaired. Saturdays at auto shops are usually busy, and without an appointment I was worried if I could get it repaired while I waited. As soon as I walked in, Josh immediately greeted me and wrote up the tire repair. The guys in the shop were courteous cautious and quick. In a short time I was back on my way with a properly repaired tire. Manny went to check me out while Carlos and I chatted about my car. Turns out, since I purchased my tires from another of their stores, my repair was done at no charge. I can't recommend these guys enough! Thank you Josh, Manny and Carlos!
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August 2023 by jon beauchamp
I will not be going back to that location ( 12409 LA Grange rd) again. They have changed managers once again. The ones they have now have no customer service, they suck. They had to modify a new part for my truck and didn't say a word about it.3 minutes down the road I had to back for a scraping noise. They put it on the rack and took care of the noise and made it sound like it was no big deal. I had to get mad before they told me what they had done. Then they get mad at me because I asked them to put in the computer or write it on my paperwork so It will show later if I have issues with that part.This is the Tire Discounter that I have been using for about 7 years now. Oil changes every 7 weeks and have bought 9 sets of tires from them.They have lost my business.
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August 2023 by Greg Moore
Do not use this shop. I bought tires here with a 6 year free flat repair warranty. Ran over a screw at 3 years and they refused to fix the flat even though it was under warranty. Crooks. They just wanted to sell new tires. Could not find my purchase in their system. Tire was only 50% worn and they refused to fix a flat and forced a loyal customer to drive with a leaking tire to another shop.
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August 2023 by lorraine hopman
Tire discounters did an awesome job patching my tire! Apparently they offer all vehicle services not just tires. Location was busy but still took the time to fix it right!
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August 2023 by Rich Fisher
I bought 4 new tires and wheels from TD. I used their online consultant and TD installed them. That part went well. I returned 90 days later to get the tires balanced and rotated and the front end aligned. The rotation was free but they wanted $150 to marginally adjust the toe and then made excuses that their "Master Technician" says adjusting the camber causes other problems and I would have to come back to get that done. That process took over 5 hours. I can promise you that I won't be back for anything. 1) it took way too long to NOT get my truck aligned the first time or at all for that matter and 2) for making inaccurate technical excuses why something can't be done while trying to impress me with titles like "Master Technician" and using technical terms that I understand better than they realized when they weren't explaining them correctly. C'mon Carlos!
