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September 2023 by Kelsey Forren
Stellar. A family-owned business that's integrity speaks to it's already perfect reputation. They specialize in Volvo, but Thomas and his team seem to provide efficient and affordable service to anyone. Honesty is too important in the mechanical industry, so knowing they're 100% trustworthy with both their work and their pricing will have me forever loyal. I also have never had such speedy service! I was pleasantly surprised I got it diagnosed and repaired in the same day!
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May 2023 by Mitch Chandler
A small business with great people. We were able to get a new family car at a great price. When there was a minor issue that couldn’t have been foreseen several weeks later, they didn’t hesitate to pay for the repairs and offer a loaner vehicle at no cost until the issue was resolved. They truly care about their customers and doing good, honest work in their field.
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January 2023 by Hunter Spurlock
Great service. Honest hard working guys.Services: General repairs & maintenance
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October 2022 by John Rocha
If you have a Volvo and are not taking it here to get fixed, you need your head examined. Fast as lighting service. These guys are the best and honest as heck. They are the best at fixing Volvo in all of Louisville. I rate them "infinity"
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August 2022 by Vice Pope Yes Chicken
Great place to look at your ride. Didn't go with them to replace the brakes because of price. But came back to them for honest work unlike other places that pretend to fix the problems this place actually does.
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August 2022 by Chris B.
We gave our 2007 Volvo XC70 to our granddaughter after my wife drove it for years. Thomas Pound has maintained it since the warranty ran out. I called today at 12:30 after discovering a headlight had burned out (actually, the socket had fried). My granddaughter had a class at UofK at 3pm. I was told to bring it by and they repaired it within 20 minutes for about $60. My granddaughter was able to drive to class on time. Talk about great service!! Not long ago, I needed a repair done, and they told me they would fix it for whatever the cost was, but I could buy the part and fix it myself and save quite a few dollars. Being mechanically inclined, I made the repair and saved my hard earned dollars. What repair shop would give you this option? This is the most honest and reputable shop I've ever encountered (and I'm 75 years old)! Our family is very grateful for Thomas the father and his two sons. They're the best in the business!!
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July 2022 by Michael Barry
Solid, reliable, trustworthy has been my experience when Thomas Pound Automotive services my Volvos.
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June 2022 by Philip Staton & Anita Perez - DOUBLE ADVANTAGE
Super impressed with Thomas Pound and his team. I had been to several mechanics in the area for a vibration and moisture in my floorboards. None of the other mechanics could figure out the vibration and these guys figured it out within minutes. If you have a Volvo and you want a knowledgeable mechanic who is super reasonable on pricing, you want to check out Thomas Pound. I will not be taking my Volvo anywhere else.Services: Transmission
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April 2022 by Donna Hall
They are by far the best. Honest and up-front. Have never been anything but honest and courteous. Thanks for keeping our Volvos road ready and safe.Services: Air & cabin filter replacement
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December 2021 by Sherry K.
Thomas Pound has kept our family cars running for over 2 decades. The cars were all Volvos. One he kept running after it had amassed over 300,000 thousand miles, and it was running we sold it and got a new Volvo. He provides good, fast, reliable service at a fair price. If you value your car, especially if it is a Volvo, you need Thomas Pound to be your only mechanic.
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July 2021 by Terry Sadler
They did a great job thank you
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March 2021 by Allen Thomasson
Always fair and honest. Great job!
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March 2021 by Judy Weinstock
Very good, as usual. Timely, knowledgeable, trustworthy.
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February 2021 by Simon Robson
They are always polite, professional and on top of their game. Our mechanics for over a decade.
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January 2021 by jailyn dukes
I love the honesty and quality work I've always received at this business. As long as they are open I will be coming to this shop.