The Car Store, located at 6801 Preston Highway in Louisville, KY, is a trusted used vehicle dealership known for its special financing options and commitment to helping customers build or rebuild their credit. They offer a wide selection of vehicles, all sold with a 12-month/unlimited mileage limited warranty. The dealership takes trade-ins and has a referral program for added benefits. Customers appreciate the friendly and professional staff, with employees like Ms. Brandy and Ms. Jessica being highlighted for their helpfulness and understanding. The team is willing to work with customers during and after the sale, providing flexible solutions even in difficult situations. For instance, one customer was picked up from home after hours to ensure they could purchase a vehicle, demonstrating their dedication to customer service. The Car Store aims to make the buying process smooth and confident, offering amenities that meet customer needs and ensuring they feel comfortable with their purchase. Overall, they are highly recommended for their good selection, helpful staff, and willingness to go above and beyond for their customers.
I was informed that the car I have had stuff changed and replaced and it is not the case. Problems after problems
January 2024
I was informed that the car I have had stuff changed and replaced and it is not the case. Problems after problems
July 2023
I paid all payments on time and over paid my pay off. They didn't stop auto pay they won't give me a refund for my over payment I still haven't got transfer of title so I can't trade my car in.??
