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December 2023 by James Beams
Great place not only to get your oil changed but also to get mechanic work done too. Had upper and lower ball joints struts and tie rods put on. They did an awesome job and truck drives better then when we bought it. Super fair prices and a great bunch of guys. Thanks so much. Found our new mechanic .
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December 2023 by Tanner Bishop
Very unaware this place is a private owned business. They do not haggle with you to buy everything but the kitchen sink. Oil change took 7 mins and didn’t have to fight any of the employees trying to get me to buy an air filter. Great convenient place!!! Will be back for sure!
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August 2023 by Beth Tomlinson
I was so pleased with the work that Dennis and his team did on my car. I have gone to a dealer for 11 years and was finally convinced to try a non-dealer service. I was pleasantely surprised that they can do what a dealer can do (but for less costs). I would recommend them for your regular maintenance schedule needs (i.e. not only just for an oil change).
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August 2023 by Kelsey Rock
So fast, FAR cheaper than Valvoline, and SO friendly! I was shocked when my oil change was completed within 10 minutes. AND it was done correctly with clear explanations, unlike Valvoline.
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June 2023 by Brittany Logsdon
Appalling Customer Service:I was in the neighborhood and popped in for a quick tire pressure and fluids check as I have frequently done at many Louisville Valvoline locations. One of the technicians waved me into the bay and another started checking me into the system. This seemed like standard practice to me so I didn't question it. I was asked what kind of oil I wanted, and I said I just wanted a fluids check and tire pressure check. I was immediately berated by the technician for not telling him that in advance, and it was clear that without my knowledge or consent, the technician down below had already removed the premium oil from my car. I apologized profusely and said I was only interested in the fluids and tire pressure check, and that I have a prepaid maintenance plan with another mechanic. It was not my intention to do anything dishonest or misleading but I was treated so aggressively for their oversight in not asking or confirming what service I needed before removing the oil from my vehicle. He yelled at me that I should have gone to my other mechanic for the fluids check and that this was not a chain Valvoline location (despite the Valvoline signage) and that he would not have checked me into the system for just that. Based on the conversation I overheard between the technicians, I gathered that a few quarts of basic 5w30 were added to replace my premium oil. The other technician who was checking my tire pressure was told to stop helping me immediately because "we are done with that!".I am not a frequent reviewer, and in the event of a bad experience I do my best to work with management to resolve any issues like an incomplete service or incorrect order. I can see from other reviews that this location has a loyal customer base and most people are treated fairly and tend to return here. I certainly hope my experience was a one off, and I truly hope they reconsider the way they handled my situation today. Perhaps they would have taken a different approach if my husband had been in the car as well.And as instructed, I will not be returning to this shop. I will go elsewhere to have the fluids re-checked since I was not given any instruction as to what was actually done to my vehicle. If you need a quick courtesy fluids or tire pressure check, I highly recommend the friendly technicians at the Mud Lane Valvoline, who always greet you with a smile and ask what service you need before taking any action on your car.
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June 2023 by Samantha Douglas
Love coming here. The staff are always very honest and helpful. If you’re a woman, or anyone just clueless about cars, I recommend coming here because they won’t take advantage of your lack of knowledge like some other places lol
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October 2022 by Daniel Laney
These guys that own this location are honest good people. They never try to sell you on anything and tell you what problems they find. The bottom line they saved me money and were honest.
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October 2022 by Diana Shannon
First come first serve. Service was quick. Technicians were friendly.
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September 2022 by Johnny Pearce
In and out in just a few minutes...???
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May 2022 by maxswimmerdude
These guys are great. I bring all of our vehicles to see them! The guys working here are knowledgeable and friendly and are great at figuring out issues you might have with your car. Do yourself a favor, and see these guys first.
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May 2022 by Sapphira Gravens
We have been going here for years! You do not leave feeling as though he is just taking your money. It's always great service and honesty!Services: Electrical
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May 2022 by nikki crady
Dennis and Leonard were both very friendly and professional. Prices are very reasonable they don't try to upsell you. Very very good experience I will go back!!Service: Oil change
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March 2022 by Jason Varble
Finally an oil change place that don’t try and rob you. In and out in less then 25 mins and the service was great. Dennis and his son were respectful and professional. All that and at least 20 bucks cheaper on an oil change. Highly recommend!!! JService: Oil change
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January 2022 by Edward Donald Spies Jr.
I was picked up at my house by the owner of Superior Quick lube when my ride could not make it. That was very impressive to me. I'm always treated fairly and professionally and would recommend Superior Quick Lube to anyone.
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January 2022 by LMT
These guys are awesome. No nonsense and nice, and you feel like they know what they are doing and aren’t trying to overcharge you. Had a good experience multiple times here! -LoganServices: Brakes
