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March 2024 by Stef
Best towing company. Helped me tow at 1am
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March 2024 by Joe Simon
Very crooked and dirty dealings. They are not there to help the public AT ALL. They give false information, they lied to us and treat customers major dirty! I will definitely never use them again and encourage everyone I come in contact with to not ever use them as well!
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March 2024 by Kevin Santoyo
Retired from the trucking industry after 50 years watching this company make a very treacherous retrieval of a truck a trailer hanging over the bridge between Louisville and Cincinnati line The driver was rescued earlier by a wonderful rescued department out of Louisville, which was fantastic that I watched, but this wrecker service how fantastic this team works together and in all my years being involved with record companies that I was involved with the fantastic job that these folks did basically saving this whole truck and trailer from going off into the Ohio river. I think everybody in Kentucky and Indiana that split this river should give big kudos to this company and the team members that work for this company. Need a big steak dinner from the company. Fantastic job folks fantastic job kudos to all
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March 2024 by Mb Ferg
This seems like such a racket. From who shows up first gets the tow, to being told closed on the weekend, then told this isn't true. Understand this was told to us twice. An additional 100.00 out of pocket possibly to go behind their gate with another tow company. When you have a wreck or break down it shouldn't be a company's business to make an awful situation into an even more difficult situation to come back from.
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February 2024 by Jessica Livers
A business that ONLY accepts cash for payment…seem suspicious.
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February 2024 by Currency49495
Considering the circumstances, they're professional and try not to add stress to an already stressful situation.However, in my personal opinion. I understand a lock had to be cut from my trailer to accommodate the tow. I do not believe my hitch pin had to be cut off as well since it wasn't prohibiting the recovery.
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February 2024 by rachel cortes
Truck broke down on the side of 65s and waited an hour and half and no show. I called several times and was told they were on their way. After talking to a dispatch they said they were driving around looking for us but couldn't find us. That's a complete lie because we never seen a tow truck pass us. They even said they tried to call which was also a lie because neither I nor my husband ever received a call. Just be cautious when calling.
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February 2024 by Armando Mora
Excellent service
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February 2024 by Mary Allen (Baby girl)
Rude very disrespectful. Not helpful at all made me Walk the half mile to my car when I was medically unable to. Had to walk in the mud in main street with cars while taking the chance of having seizures they didn't give me a chance to explain why I couldn't walk the half mile to my car. Always rude over the phone Hopefully will never have to use them again
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February 2024 by Ziesda
The lady on the phone is unprofessional. Hung up on me while getting the charges for my vehicle.
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February 2024 by Linda Garrett
Suburban Towing are always great! Thank you!! Linda G. ?
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February 2024 by Kristina Braun
Had our Porsche towed to dealership this morning for a repair, had excellent service (driver 68) and prompt pick up. Would absolutely recommend!
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January 2024 by Amanda Hess
I called Suburban towing yesterday when my car died on the 64 off ramp leading to Hurstbourne Lane during rush hour traffic. I had my 100 pound dog Vinnie with me who is 11 years old and has arthritis. They sent a driver named Tim (driver 262) who arrived in just under an hour and was absolutely wonderful. He helped me lift my dog up into the tow truck, helped me get him out, and was just so friendly to both me and my old dog. I couldn’t have asked for a kinder and more helpful driver. I would definitely recommend Suburban to anyone who needs a tow.
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January 2024 by navi aujla
Not good at all too rude
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January 2024 by Barry Goins
Little Joe was AMAZING !!! Fast ,courteous , and made easy work of my heavy work van. Thanks to him and Daniel for getting me off the side of the road!
