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“I have been with Transcend for 17 years and have always been more than satisfied with the service I received. On this most recent visit, I had an issue with one of my accounts and Felicia was friendly and efficient, solving my problem immediately. Thank you all for your continued commitment to customer service!”
“I’ve never had any issues with Woodforest bank but this review is specifically for a visiting experience specialist named Yani Hunter. I don’t know what branch is is located out of but she is amazing, compassionate, and made a catastrophic move a little easier to bear. Thank you Yani, from the bottom of my heart!❤️”
“I had to finance a car from them and Terri Berg went out of her way to help me get that car. She fought tooth & nail to help me. She is the sweetest lady ever and we need more people like her. I’ve been with this credit union since 2017 and I’m not going anywhere”
“"Woodforest Bank delivers a banking experience that feels tailored just for you. Their personalized service goes above and beyond, making you feel like a valued member of the family. What's even better is their bilingual support, ensuring that everyone feels welcome and understood. Whether you're discussing financial goals or simply making a deposit, the staff at Woodforest is always there to assist you in English or Spanish. With their commitment to customer satisfaction, Woodforest Bank truly stands out in the banking world."”
“Awesome bank so far. My only issue is that I'm used to making cash deposits and after I deposited 100 dollar bill I never received a receipt verification on my deposit.”
“This is not the branch I go to normally, but I do go in there occasionally. I was in there this morning and my back was killing me. I asked the guard if it was ok for me sit down for a while because of my back. She told me to sit down in one of the chairs by the tellers. I had my hands full of bags with purchases from the Dollar Tree next door. The guard held the doors open for me when I left the bank. The staff there are very friendly and usually get you in and out pretty quick.”
“so michael kelly and becky were amazing! i refinanced my vehicle and I though it would be complicated. They made it so simple. And both were so easy to get ahold of. They basically held my hand thru it. So glad I came here. If you are needing to refinance then read no more you have found your place!! Thanks guys”
“This is not my local branch but it is still a great branch to travel to nonetheless. When I am in that area. They have helped me in my ex. Wife out numerous times in part. Community as a whole is just a great place to bank. thabk you all for your loyal years of service”
9AM - 6PM
415 Adam Shepherd Pkwy, Shepherdsville
Banks
“Nichole, Heather, Sarah and everyone at the bank when over and above to make things smooth and my timeline was very tight and I know they all work extra hours to make it happen. Very positive experience.. the Chic fila of banking”
“I've been a member for 27 years and I can tell you that Class Act has the best interest of ALL EDUCATORS in the Kentuckiana area in mind when doing everything they do. Perfect examples are the nearly $200,000 in grants given to local schools and the High School branches at Doss and Southern where the students run the full service branches open to all members! If you haven't visited the Doss and Southern High School branch I invite you to go today!”
9AM - 6PM
6740 Bardstown Rd, Louisville
Banks
“My son & I went in to start up new accounts with L&N. I was at my other bank 29 years but they moved and it became an issue with getting there before they closed they only have 2 locations in Louisville. So I’ve looked around and chose them. Everyone was very friendly to us, & helpful. Ms, Bonnie Carwile was so kind, knowledgeable, & helpful with us. I was nervous being I’ve been at my other back since I was 13. Though once we got into her office and began I immediately relaxed she’s a breath of fresh air. And a day later she sent us both welcoming/thank you cards! Places of businesses doesn’t usually go out of their way to send you welcoming cards, etc.”
8:30AM - 5PM
4017 Poplar Level Rd, Louisville
Banks
“Kemba is great, I’ve been banking with them since I was a child. The tellers are awesome, Ms. Joy is a gem. Lucy on the other hand is very rude, she constantly makes smart remarks and is not very personable. Do trust Kemba with your finances, but try your best to never deal with Lucy :)”
9AM - 6PM
7111 Southside Dr, Louisville
Banks
“(Translated by Google) It is a very reliable bank and they take great care of the interests of their clients. They speak Spanish and English languages(Original)Es un banco muy confiable y cuidan mucho los intereses de sus clientes. Hablan los idiomas español y English”
“I love Park Community, especially the branch on Dr. Arla. The absolute best people you could meet. Once you do business here, I can assure you - no other banks will stand a chance. Check them out. It will be the best move you make with your money - and I do not say that lightly.”
“I was considering opening another bank account to compare the services (I've been with two specific banks for years). Thus, when my aunt told me about a promotion Fifth Third bank was having, I thought I'd give it a go. I had a goal in mind. Open up a checking account- no credit cards because I didn't want a hard inquiry on my credit report. Besides, the cards that are in my wallet do just fine. There weren't many customers in the bank when I walked in. There were only two bankers in their offices at the time, and each of them had a customer with them. There were also one or two customers waiting outside of their offices, so I would have to be after them. I waited quite a while before a third banker came in. Once he got settled, he asked for the next customer. I was next by that time. Our conversation was thorough as he went through his necessary schpeel for opening a new account. He offered what he thought the best solution would be for me based on my lifestyle/needs, and I appreciated that. I declined the credit card offer but opened a savings account along with the checking account. One of the perks of being a customer with Fifth Third, he said, was the personal experience. They treat you like a person instead of a number and even check-in to see how your banking experience is going. I told him I rarely go inside banks as I prefer online banking, although the personalized experience is a nice touch. Sure enough, he has checked in via phone a couple of times to see how my banking experience has been going or if I had any questions. One thing I don't like (although it's no fault of this location per se) is the online Fifth Third experience. It seems dated, and though that's no fault of anyone here, it does affect my banking experience as a whole.”
“Very professional Individual Jorge Batista. He has always provided positive and professional customer service. Please ask for Mr. Batista when going to handle your banking needs. Preston Meier”
Open 24 hours
2704 Crittenden Dr, Louisville
Banks
“I have trouble walking some days and I paid for my gas and didn't use it all. Instead of waiting for me to come inside to get change the clerk brought it outside the door to me as I pulled back up to the door to go inside. I didn't even get out of my car. Super nice worker”
“Good example of a big bank branch convenience and a reasonable amount of speed of service. Fairly easy to get to and I've not had any service that wasn't good. Can recommend if you need a big bank branch.”
“Let me tell you about my bank. When I walk in the door, they greet me by name and a genuine smile. They have been so kind every single time I’ve been had any business to attend. The whole crew has a wonderful energy and work very quickly and efficiently. I have my small business account with them. Renee is my personal banker, she is very smart and happy to assist. The fabulous red head in the corner office is wonderful too! I like this branch very much.”
“Extremely friendly staff, small town bank feel but close to suburbs. I don't even have an account here but my girlfriend does and they have even learned my face and name”
10AM - 6PM
175 Outer Loop, Louisville
Banks
“Any time that I come to this location the manager is always happy to help and the ladies are also very friendly and helpful. I love this bank and the people who work here. I have never had a problem and this iS the only bank that I go to.”
“Super happy with this bench. Literally the best, it was my first bank, I had my appointment two days ago, the attention from the workers was SPECTAUL, PERFECT. My advisor Chartrice Withers is the best, she made me feel very safe in this institution, very happy to be honest, she is very friendly, very friendly, she expresses herself in a very loving way. Like all her workers, from the moment you enter, it is perfect attention.”
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“Been with them for a long time and always get treated very nice. And especially when I call in and Misty answers, I know I'll get great service and she'll go the extra mile to take care of any issue I might need help with.”