Staples in Louisville, KY, is a store focused on supporting small businesses and consumers with a range of services and products essential for modern working and learning environments. Customers appreciate the variety of items available, especially for stationery and writing tools. However, many reviews indicate that the store often suffers from inventory issues and disorganized shelves, which can make finding products challenging. While some customers have experienced excellent service, with staff members going out of their way to assist, others have noted a lack of proactive help on the sales floor. Some repeat visitors have mentioned specific employees, such as Larry, who consistently provide a great customer experience. Overall, Staples is praised for its product selection and fast service for printing needs, but it could improve its inventory management and staff engagement to enhance the shopping experience.
The staples staff and specifically the print manager at this location really came through and helped me during a work emergency. They went above and beyond and really jumped in to assist in a very stressful situation. If I could give them more than five stars, I would!
February 2026
Great check out experience and the representative confirmed my rewards membership and shared more discounts information. After my ink purchase, I did not know we could turn in the cartridge for a $2 credit. I appreciate the great customer service. Thank you!😊
January 2026
Drew and Charles are great I had a chair that broke on me and I thought I was going to have to go through a lengthy warranty process. No problem with these guys they took it back and treating me like family.
Specialties: Printer Ink, Office Supplies, Toner, Computers, Printers, Back To School Supplies, Office Furniture, Toner, Printers, Printer Ink, Office Supplies, Office Furniture, Computers, Back To School Supplies
