These reviews highlight positive experiences at Sleep Number stores, emphasizing helpful and knowledgeable staff who focus on customer needs without pressure. Customers appreciate how staff members patiently answer questions, allow them to try out different mattresses, and provide personalized assistance. Many reviews mention the store employees’ willingness to spend time with customers, helping them find the right mattress and adjustable bed to fit their comfort and support preferences. Deals and discounts, especially during sales events, are also appreciated, making the purchase more affordable. Customers value the variety of options available, including adjustable beds and a range of bedding accessories, which enhance their sleep experience. The use of technology like SleepIQ™ to track and optimize sleep is seen as a unique feature of Sleep Number beds. Overall, customers feel satisfied with the helpful, friendly service and the quality of the products, often recommending the stores to others and expressing intent to return for future purchases.
Awesome experience! Customer service was great! Slava answered all our questions with kindness and patience. Because of this experience, I will recommend this store to others. Thank you Slava.
July 2024
Everything was demonstrated and explained to my satisfaction.
February 2024
Excellent service. Thank you Slava for your patience and excellent help finding me the right mattress.
