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March 2023 by Brianna Harbin
I found this agent very dismissive. I was given a quote by a customer service representative over the phone and then my information was sent to Luther. He made the statement that I have too many people on my policy and that because I live in the West End, he wouldn't be able to beat my current insurance carrier. I asked if he could still take my information and complete the quote. He completely disregarded me and stated in a very rude tone that he would not be able to give me a better quite than my current policy.I had recieved a quote the day prior from a customer service representative. I found him to be very rude and dismissive.
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March 2023 by Todd Ihrig
I have known Luther over 40 years and recently started insurance with him after being ripped off by the "big guys." He saved me money! Very professional, personal and highly recommended.
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March 2023 by John Docter
I just started working with Luther for coverage on new rental properties I obtained last fall. He is knowledgeable, easy to contact, and takes time to reach out to me about opportunities to grow and expand my business.
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March 2023 by Cindy Carroll
After having insurance thru an online only service, Luther has reminded me how nice it is to have an agent!He’s prompt & efficient with any questions /concerns. I have.
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January 2022 by rick barr
Luther is awesome always willing to go the extra mile
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January 2021 by Naketa King
I highly recommend Luther for all your insurance needs.
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January 2021 by Tony Ponte
Very friendly and responsive, recommend.
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January 2021 by jamie calzi
Excellent service, honest and responsive.
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January 2021 by kenneth lewis
Get your rate check up with Luther
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January 2021 by Jr Osborne
Would not awnser
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January 2021 by Daniel Shults
Luther Williams has always been a great value to the insurance industry and his extensive knowledge and insurance experience gives his customers the advantage! I personally have used Luthers services and referred friends.
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January 2021 by Kentucky Musician
Luther is friendly, professional, and knowledgeable. You can trust him to be understanding to your needs without unnecessarily pushing products you don't need.
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January 2021 by Farrah
They never answer the phone. I call at different hours no response. I leave messages I've never seen a professional company not answer the phone during normal business hours. I was referred by someone and even they have claimed to call for me with the same outcome. I would hate to get insured with a company and never be able to contact my agent. I did a quote in feb and tried to get detailed invoice which its usually emailed, I spoke to his secretary she said she doesnt know whats going on. So I guess on to another company that will reply and thats open to new customers. Heard great things about Luther. Hopefully everything is ok in his personal life. Blessings eveyone.
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January 2021 by Christine Headrick
Luther's a great guy! He helped my husband and I get some life insurance and his knowledge in the area helped me navigate a field that I would not have been able to navigate otherwise!
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January 2021 by Nicole O'Connor
Luther is extremely helpful and knowledgeable! He genuinely cares about his customers needs and is always willing to help!