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February 2024 by Angel Cox
If I could give a zero I definitely would I'll start by saying on the positive the location has beautiful clothes lots to choose from styles seems to stay stocked for the most part.I can always find something to purchase. Now as for there customers service is beyond unprofessional and rude the manager her name is Valerie much older woman has the nastiest attitude.she said she been with the company for 10+years on and off and that if I had a complaint to take it up with corporate after being disrespectful soon as I walked through the door with a return/exchange I really do hope the higher ups do read the comments section if you don't like your job Valerie find another one and let someone more equipped with a friendly and professional attitude have your spot it's retail you need to make the company money not lose money you choose the Job If you have shopped here I hope you have a better experience then I and my husband have had with Valerie the manager who's been with the company for 10+years on and off ! Blessings!!?
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December 2023 by Julian Adam
Arrived 20 mins to close to grab something really fast. They had locked the door and guy at door said they were closed. It the holiday season why are they not open the hours they say. Ugh...
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November 2023 by Carlasha Cowherd
locked the doors hours earlier than they actually close. worst location in louisville, ky.
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October 2023 by suhair fadhil
I went with friends here there’s a lot of clothes!!really a lot no space to walk but to be honest very organized and friendly staff
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April 2023 by black knight
This is the worst Rainbow I have ever visited. They still have not opened their dressing rooms since covid so you can not try on any of the clothes. I purchased a shirt and it was to small and returned the shirt in less that 24 hours later. She proceeds to say the shirt had a stain on it. I explained to the lady if there is a stain it must have already been on the shirt when I purchased it. It was a dark colored shirt so it was hard to notice. She said well we can’t take it back with a stain. I explained that the stain had to have been on there already because all I did was try the shirt on then put right back in the bag and returned it. She said well I don’t know what to tell you. Rainbow really needs to work on their customer service and open up the dressing rooms!
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April 2023 by Pretty Istbitchalive
Cute clothes but ratchet employees
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December 2022 by Get It Girl
The manager was yelling orders across the store to staff the entire time. No greeting upon walking in. Stuff everywhere. One girl at the counter was complaining about how a Muslim woman couldn't pronounce her name. I looked up and noticed a Muslim man with his family behind him, trying to get the store managers (woman with short locs that are died at the tips) help. It seemed like she had more important things to do then take time with him. One employee stood at the door dancing after being instructed to watch for bags. The perfumes on display are not there to purchase. An employee was shopping there with multiple items that was not tagged to go in lay away. Instead of purchasing. I left, in a nutshell GHETTO! No! I will not be back! To think I thought this location would be better to shop at because it's by the mall. WRONG
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December 2022 by Sylvia Peals
MY SECRET STASH...TOO GOOD TO SHAREF A B U L O U S ??
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September 2022 by Rebecca Mohedano
Crowded not much help. What I saw was low quality.
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August 2022 by Tiffany Eaton
Went in to buy a whole arm full of sundresses and asked for a fitting room. Was told it’s blocked off and full of junk but I can change in the lobby in a corner!? Surely they can do better. I won’t be back!
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April 2022 by Stephanie Lyles
Vanessa is Amazing at the Outer loop location. Best customer service I have had in a very long time. Thanks Vanessa!
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April 2022 by Micheal Tyler
Good place not Alot of options for 7-8 girls
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February 2022 by Lacy Webb
Love this store,always good deals, good people
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January 2022 by Vanessa Lockhart
I love it can't say anything bad about this place
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November 2021 by Tanisha Byrd
They didn't speak when I came in nor serviced me at all I wasn't there to make friends tho
