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October 2022 by Richard May
Just called to check rates and experience was horrendous!!! My first call was getting hung up on after a 10 minute hold! Called back and another 7 minute hold to be told would need to go online or come to the branch to get rates but they were not very good ???? What happened to this bank?
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April 2022 by Dylan Ashcraft
Do not ever go to this branch of PNC unless you’re just using the ATM. This branch has now 3 times had the worst service I’ve ever received at a bank. Then I go right down the road to the pnc branch by Kroger and they are pleasant and take care of you right away. So skip this branch and just go to the one by Kroger in Middletown
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January 2022 by Sean Bauer
Limiting withdrawals to $1000 on Christmas Eve. Really? I asked why she said they didn’t have a lot of money on hand because it’s Xmas Eve. When do most people need cash? Xmas Eve maybe? Then she said it’s the robbery season so that’s why they didn’t keep money on hand. That’s like Apple saying they don’t keep iPhones and iMacs on hand on Xmas Eve because they might get robbed. You’re a bank. Your product is money. I have suggestion you’ll never get robbed or have to worry about security again, CLOSE. see no robbery no worries no headaches. But don’t act like you’re a bank then prevent people from accessing their money when they need it most. ?♂️
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December 2020 by Philip C.
I needed a notary, explained my situation regarding my recently departed brother's estate in Colorado. With no challenging questions asked, just a review of the documentation and my drivers license to establish my identity, the job was done in minutes. No muss fuss or embarrassing pauses. Thank you. PhilC
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July 2020 by Scott Baka
Super helpful staff today - thank you for getting me the information I needed. Much appreciated,
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November 2019 by JosephBolinAm
Full Review Pending
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March 2019 by Lilia Li
They need to hire someone who truly knows about business banking. I would not recommend this branch from my own experiences. Closing my business checking today.
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March 2019 by Carol Duncan
The tellers are great and very helpful and so are the managers they are the reason I do my banking there.
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November 2018 by RJ Pillion
The entire staff Always go Above and Beyond with Customer Service. The positive attitude makes one glad this PNC Branch is theirs!
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November 2018 by David H.
After destroying a competitor on here for their complete inability to function as a competent bank, I realized I owed PNC some props. I love everything about this bank and the people who work there. Their website rocks too. Love y'all. Those other folks prob won't see my rant for about a year.
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September 2018 by Melanie Steenkamp
I have never in my life been treated so poorly as I was at this branch. I was, literally, rejected by the woman who deals with opening accounts and pushed aside to deal with another woman who wanted to open an account (so did I along with a couple of other things). I will not be opening my new account with them and highly discourage others not to, as well. So disappointing.
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November 2017 by Brandon Parker
Quality customer service
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September 2017 by Melanie Spano
I have never in my life been treated so poorly as I was at this branch. I was, literally, rejected by the woman who deals with opening accounts and pushed aside to deal with another woman who wanted to open an account (so did I along with a couple of other things). I will not be opening my new account with them and highly discourage others not to, as well. So disappointing.
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March 2017 by Derrick Larner
Service
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November 2015 by Dotty Turnbull
I got stuck behind someone taking a long time at the drive-up. A rep came outside in the cold, walked up to my car window and took my transaction inside to shorten my wait. Amazing customer service!
