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March 2024 by Chris Hass
I love the staff here at PetVet 365. I was first introduced to them last year after my dog Lucy suffered a back injury. Lucy became a patient here for physical therapy. April was purely amazing. Her compassion not only to Lucy but to my family in such a difficult time was beyond words. Sadly, Lucy passed away a short time later from complications from the back injury. April and the whole staff had a sympathy card to my family the next day, and we had only been there 2 times.My family and I got our new baby, Bella, this past week. Instantly we thought "PetVet" for her new doctor. We made our appointment, and they got her in there quickly to assess her. Since Bella was a rescue from a shelter, they took time to go over the history the shelter provided, and listen to my concerns, about what I had observed from her. We were never rushed, and Dr. Day-Smith listened to all of my questions and explained everything thoroughly. The staff here is a class act, and they take great care of their patients, and the parents.
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March 2024 by Mary Spiker
After our last vet retired we were left looking for a new provider for our older dog as she had recently fallen ill. They were accommodating and willing to work her in last minute. The vet and all the support staff at this facility are excellent with our pup and the communication for follow up care has been excellent.
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March 2024 by Tracy Gray
We have just currently started taking our furbabies here. We love the staff they are so very friendly. Very clean facility!! The room are fantastic. And we have seen both veterans they are just the absolute best. We will be going back love this place . Highly recommended ?
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March 2024 by Sam Hirsch
Good experience
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March 2024 by Steve King
My first experience with PetVet365 was very positive. One of my furry kids had developed an upper respiratory issue and was very congested and having a hard time breathing because of that. They got me in, on a Sunday, and were very friendly and professional. The waiting room they put us in was very nice, quiet and clean.Buddy is doing so much better, breathing regularly and back to his old self.Thank you PetVet365 for getting us in and rendering the care that you did.
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January 2024 by Aleeta Powe
I searched for an animal hospital near me and this was one of the closest. So, I called and Leah answer the phone. She had amazingly wonderful telephone etiquette, which is very important to me. She listened to my issue with my pet, put me on hold briefly, consulted with a doctor and was able to find an appointment for us for that day.The location is convenient and has plenty of parking because it is part of a large shopping complex.We were helped immediately and directed to a waiting room. Each patient has his/her own approximately 11x11 or larger room, which contained a soft rug, large sofa, floor lamps and a vanity with appropriate medical supplies. After a sort wait, the doctor visited to assess my sick baby and get all necessary information from me. After another short wait, she returned with a course-of-action and its cost.Overall, I was so pleased with their services, facilities and handling of my ill doggy that I will make them my alternate place for veterinary services.
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January 2024 by J Kirkland
My boy Gunner is 3-4 years of age , Lab rescue that had really tough puppyhood where his first owner was mean to him cruel really and so he is hesitant with anyone that is not a great person. He was happy as can be the whole time even when they cut his ever so sensitive nails he was wagging his tail. I have been an animal lover all my life and spent nearly a decade in an Animal Husbandry role professionally. In a world where a lot of our best Vers are retiring way older than they planned to fill the need and tons of newbies that’ll run $1000 worth of tests to tell you “there seems to be some kind of abnormality” as you give them the “yeah no sh&@ face” but they have no clue or diagnosis for you in sight and then refer you to another one that can’t figure it out either but runs a bunch more tests and then by the time they come back your baby is all better, this place is a GEM. These people know what they are doing and actually genuinely love your animal like it should be. Call after to check in on them, give sound advice. 11 out of ten is my official rating. If you need a trustworthy vet that doesn’t charge astronomical prices and provides superb service you won’t be disappointed. A+ thank y’all for caring about my babies like we do
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January 2024 by pet house
I have 6 dog kids and I have been to many vets and so far the office in Jeffersonville Indiana is awesome...they are caring and listen to you...they treat your pets with love...the prices are no higher than other vets...from now on my dog kids will go here for anything...I am so impressed by the down to earth atmosphere...!!!! Love this place...!!!!!Clean and you don't have to wait hours for treatment and this vet will actually sit down and talk to you and explain everything....and they check on your baby afterwards...WOW...!!!!!I finally found a vet who cares about animals and thier treatment/care...!!!!!
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January 2024 by Brandi Wright
Excellent service. Great vets !
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January 2024 by Kimberly M
I was so happy at first and my dog did not get any better and i called and told them and they just want me to bring her in again to charge more more money for the same issue. I wasted 300 dollars and just had to go to another clinic because my furbaby needed attention asap. Not happy at all wasting money and no treatment or help for my dog
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January 2024 by Ian Ellis
The caring attention of the vet and staff is great. But it is made better by having individual waiting rooms for each pet to romp around and calm down, because it is furnished somewhat like a room at home. This is what I will recommend most, and why I expect to be going back for each annual check-up. It's a longer drive for me to get there, but it is worth it.
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January 2024 by Olivia Miller
Worst experience of my life was quoted one price and given another price when time of service came. I was told for the new patient visit it would be $160 and when I got done I was told it would be $373. And was talked into a payment plan I didn’t want that costs $100 a month for all kinds of extra services I don’t want or need. My dog got her dental cleaning today and I was quoted $300 and the total came out to $750 afterwards. This place only cares about money. After my dog received her vaccines she was in so much pain from the shots she was in complete agony. Worst vet experiences of my life these people should be ashamed of what they are doing completely ripping people off. If a negative star review was available that’s what this place deserves.
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January 2024 by Jonathan K.
We have two Lab rescues and when we got the second, we were looking for a new family vet and read reviews all over and consulted with many, but they had the best package for a spay and sounded so caring on the phone. Y'all this vet and staff are the real deal. Our dogs look forward to going there because they love animals like we do. They even called a few times to check on her after the spay and we couldn't be happier. The pricing is also very fair for such fantastic care! 100% best vet I've met in the area!
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December 2023 by Ashley
Unfortunately our experience with this office came after bringing home a beloved family dog and realizing he was sick. Everyone at PetVet365 took great care of our baby in his last days and when it was time to put him to sleep, we couldn’t have asked for treatment. This was our first time having a pet euthanized and the expectation I had in my mind was nothing like what we experienced. The calm, private setting was amazing and everyone was very accommodating and patient with us. I know the day we went in they were very busy and understaffed but they still took their time and never rushed us through the process. I was a big baby that day so I want to take the time to thank Dr. Greenwell and the rest of the staff. You can tell they care a lot about their patients and their humans. We miss our Einstein and his hugs very much and I’m happy he got the love he deserved before he left us.
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December 2023 by Chloe Turner
Another five star location of PetVet365 referred me to this location for therapeutic assistance. I called and spoke with Lexi, who answered their phone. She was wonderful.
