O'Reilly Auto Parts store #1721 in Louisville, Kentucky, located at 5213 Dixie Highway, offers a wide range of parts, tools, and accessories for vehicle maintenance and repair. Customers appreciate that the store always has the needed parts, and if not, they can typically get them the next day. The staff is known for being friendly, knowledgeable, and helpful, providing excellent customer service. The store provides useful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and check engine light testing. Additionally, they resurface brake rotors and drums. For one-time needs, customers can take advantage of the free Loaner Tool program with a refundable deposit. Customers have shared positive experiences, including speedy service when buying a new battery and a caring cashier who bought a gift for a customer’s son. Even when returning a wrong part, the staff handled the situation promptly and correctly. Overall, O'Reilly Auto Parts is highly recommended for its helpful staff, good service, and wide availability of parts.
Zach and Jason were awesome at this Oreilys. They helped me find what I needed quickly. Very polite and would recommend them to anyone.
November 2025
This review is for Leslie that worked on the 7th of Nov at 4:15pm, I commend her for her customer service skills, specifically for her kindness and her tone and her willingness to accommodate my needs! I might just switch to this store!
October 2025
Sam and Candace are always helpful and kind, cannot ask for better people when you need help with your car
