O'Reilly Auto Parts store #1421 in Haverville, Massachusetts, offers a wide range of auto parts, tools, and accessories, along with helpful free store services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store features a spacious layout with a knowledgeable staff ready to assist customers in finding the right parts for their vehicles. Customers appreciate the availability of hard-to-find parts, especially brass fittings, and the store's ability to get out-of-stock items overnight. Service is generally fast and friendly, with staff members demonstrating positive attitudes and helpfulness. Some customers mention that staff go beyond expectations, with one noting the friendly demeanor of a particular employee and their meaningful personal sign. Though occasional delays due to language barriers occur, customers feel respected and are satisfied with the reasonable prices. Overall, O'Reilly #1421 is known for its extensive inventory, helpful staff, and commitment to assisting customers with their auto needs. With over 6,000 stores nationwide, it’s a reliable choice for auto parts and services.
Always receive great service at this place. Returned extra unopened antifreeze that I purchased the day before at another location. The other location said they don't accept returns on unopened coolant. This location made it easy. Always extra helpful. Highly recommend
August 2025
Great customer service and parts store manager was awesome .
June 2025
This was the second time in the store and it’s night and day difference with other places. Clean and well staffed! No waiting in a line forever and the parts are always in stock. David told me they are the hub so they have more than anyone else. I’ll be coming here from now on.