Louisville MSD
Hours:
700 W Liberty St, Louisville KY 40203 Hours
About Louisville MSD
Louisville MSD is highly regarded for its exceptional customer service and efficient problem-solving. Many customers have praised individual staff members for their professionalism and responsiveness. Lawrence is recognized for his thorough communication and ability to identify drainage issues effectively. Philip and Dwight received thanks for their prompt and efficient handling of surface drainage problems. Chris Gregory from Engineering impressed a customer with his quick response to an issue, following up diligently until the problem was resolved. The crews are also commended for their hard work and attention to detail, particularly in cleaning easements and addressing drainage concerns. Customers have noted the friendly demeanor of the workers and their respect for property, ensuring no damage during their work. Follow-up visits have been appreciated, showcasing Louisville MSD's commitment to customer care and ongoing support. Overall, Louisville MSD stands out for its dedication to resolving issues and maintaining open communication with the community.
Most Recent Reviews
April 2024
Many thanks to Philip and Dwight for their prompt, efficient and thorough response to our surface drainage problem request (WO#5488418). They did a great job! Thanks, too, to Shanice (sp?) in Customer Service who worked so professionally and painstakingly on the phone to identify the problem.Sincerely,Bob and Elaine
September 2023
The workers did an excellent job cleaning out the easement behind my neighbors and my house. It looks so much better and now the water can drain properly. They were very friendly and very careful of our property not to do any damage.
September 2023
The workers did an excellent job cleaning out the easement behind my neighbors and my house. It looks so much better and now the water can drain properly. They were very friendly and very careful of our property not to do any damage.
More Comments(52)
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