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“I arrived here at the store today to check on deals on a new phone and I am very happy that I was able to purchase a new Galaxy s24 ultra. I was also extremely happy with the service that I experienced with our customer service representative. I would highly recommend this store and the fellow who took care of us today.”
“I'm on my daughters plan. We have a family account. We came in together to upgrade my line but ended up upgrading a lot of lines and even getting new watches. The representative made everything super simple. I even wanted to tip him but he didn't let me! Great service.”
“Yes I'm giving you a my opinion of this particular location in Louisville. I've lived in Louisville 36 years and I moved to Clarksville and Jeff and I do not like their Service in Clarksville or Jeff but that's why I came back to Louisville for a little problem. I love this store I like the customer service and I like the the the people that work here and they're they're savvy. They're great so I give them five stars.”
10AM - 6PM
12625B Shelbyville Rd, Louisville
Mobile Phones
“Very quick and knowledgeable as well as kind and helpful. Would recommend everyday to anyone. The employees I interacted with was just there from another store waiting for their store to be finished with construction. They both deserve a raise!!”
“I was able to get a billing issue resolved quickly and I was happy with the service. I don't live in town and was in a rush but I appreciate the level of service and professionalism at this location.”
“Today 10/30/24 was my wife’s birthday and I wanted to treat her to an upgrade on her phone. We got to the store bright and early and were the first ones inside. We were greeted by Mr Bo Mcgehee with a very kind an welcoming demeanor,
Bo was great to work with being very helpful to make sure he gave us all the options we had to get the upgrade at the best possible price. He was knowledgeable in process of making everything happen for us we were in and out in a matter of 30 minutes with the new phone so thank you again Bo.”
“I came into the Dixie Highway Verizon store and I got good service from the guys there. I ported over from Spectrum and my phone was on SOS mode and not working. It was fixed quick and all is well. Thanks!”
“Very good deal here at Verizon. Here in this store there is someone who speaks Spanish and that helped us a lot. We wouldn't have been able to do what we did today if there wasn't someone here who speaks Spanish. The representative was very kind.”
“The team at Tech Restore is the best. I've been taking my Apple products (MacBooks, iPads, Cell Phones, etc.) to them since they opened, and they continue to provide the same quality customer service and technical skills they have from the start. They communicate, they follow up, and they fix things right the first time. Would not go anywhere else.”
10:30AM - 5:30PM
10478 Shelbyville Rd, Louisville
Mobile Phones
“I dropped off my phone during my lunch hour and Noah and his wonderful helper Cooper had me ready to go before I had to be back at work. Very satisfied with the service and the work.”
10AM - 7PM
3944 Taylorsville Rd, Louisville
Mobile Phones
“My daughter broker her screen. Made an appointment with assurion and arrived 30 min later. Chris was very professional and knowledgeable. Dropped it off came back an hour later and it was all done. Great Job!”
“Customer service was great! I am a tech dummy, so the fact that my fiancee and I were treated with patience and respect was immensely appreciated. I hope to go back to next time when I switch my phone, too!”
“My s22 screen was dropped and cracked while I was hiking this weekend. Not happy about that because fixing those screens are so expensive. Blue Wave got it fixed within and hour and a half, using authentic parts, and charged me the normal rate. He even threw in a screen protector for me. Very professional and very polite.”
“Had been told in the mall my phone wasn't fixable so I went to quick tech and they fixed it in less than an hr and I got to keep all my information they saved all my data!”
“I had a great experience with this store. I'm very happy with the service. 10/10 recommend!I had a very good experience with their services, very happy with the work they did. I recommend them for any Serbian phone or watch.”
“Came in and saw blake to trade in my galaxy device from the flip 6 to the fold 6 and him and jack was amazing as far as service didnt disappoint and worked with us will def be coming back to this store.”
“I cant say enough amazing things about James and Corey!!! Long story short I called and chatted with customer service to see about some cost savings and low and behold was given bogus info my bill doubled:(. Went into store and James and Corey took amazing care of me and help save me money as well!! Thank you again guys I really do appreciate the above and way beyond service you guys provided!!!!”
“10/10 the only place you should go if you’re a T-Mobile customer in the Louisville area. If you’re lucky Sabrina will be working! I came in with my elderly mother who was a bit confused, she was able to help my mom better understand her phone plan, and get our needs for a new phone taken care of in a professional and caring way. I wish more stores had this kind of customer support. Her as well as other members of the staff really are so great, from helping me open the door to the understanding and patience they all had. My mother and I truly appreciate the team and their efforts!Do yourself a favor and don’t go to any other T-Mobile retail stores. Even if there’s a wait, it’s worth it to go to this location.”
“Went in recently to figure out getting service for a cellular security camera. I was prepared for it to be complicated, but it was super easy! Trent was the associate who helped me and made it a painless process. He knew exactly what I was talking about and what I needed and got me in and out, no issue.
I’ve always had good experiences at this store, but just wanted to highlight this one and the awesome employee who helped me out :)”
“Kendra and Jenni have helped us several times. I can not imagine better service provided by anyone else! They were extremely patient and helpful with changing our tv and internet services over. We are so blessed to have them!”
10AM - 7PM
4936 US-42, Louisville
Mobile Phones
“Mason at ATT was great. He was very honest and helpful. I came in extremely irritated with the insurance program- Asurion- which is apparently not ATT, but he helped make a really bad situation right. I appreciate his patience because I was extremely angry walking into the store. I still hate the insurance- but have a more favorable view of ATT based on my interaction with Mason and did not cancel my services which is what I came into the store to do.”
10AM - 8PM
6800 Dixie Hwy, Louisville
Mobile Phones
“Tyro was extremely courteous, personable, and helpful with our Samsung and iPhone upgrades. We also got great deals on earbuds and an iPad. We were first to arrive on a Sunday morning, but it picked up quickly. They were well-staffed to handle it, getting everyone in and out quickly without feeling rushed. 10/10 would recommend current staff.”
“Kayle was fantastic. She help me through the entire process and explained anything I had questions about. Even got me cheaper WiFi. 10/10 on the overall experience.”
“The staff here is excellent; particularly Ms. Amy Bentley! Not only is she bilingual, she does a great job creating a personal experience for the customer. "Advocate" is her middle name, and these cell phone plans are not a game...to her ???”
“Ordered a Samsung tablet from Amazon . brought it in to add it to our AT&T account only to find that it was equipped for wifi only. Noah Anderson took that tablet back to factory settings eliminating my personal info so I could safely return it. Showed me another Samsung tablet at around the same price and specs. He set it up answered a couple of questions about my account.. all without making me feel the fool for ordering the wrong tablet.. all around a good experience.”
“I love the staff they have. I speak Spanish, and wonderful people with a lot of patience and training in working with clients have made me feel at home. Very good place to choose good options ?”
“The customer service was amazing and the at&t worker maya p was really nice and helped me out on getting what i needed quick and easy so to not take forever as other places overall it was amazing to me”
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“Went into the store with a dead phone and they were able to restore everything for me and give a good deal on the latest Samsung.
Would highly recommend this store for the friendliness and professionalism of the staff.
10/10”