-
June 2024 by Alexandra Gaynor
They were VERY reasonable and very personable with excellent communication and customer service. I highly recommend. My 2018 Silverado has never ran better.
-
April 2024 by Nicholas O'Donoghue
A great shop especially if you have warranty work to be done. The owner Nick is awesome and will go out of his way to ensure your satisfaction!
-
March 2024 by thomas boone
Amazing service here by Nick and his team. They were able to fix the disaster of an oil change I got from a competitor. Would recommend for all your auto care needs!
-
February 2024 by James Hawkins
I can not say enough good stuff about these people and this shop. They have went above and beyond to help us out. We brought our vehicle in for warranty work and find out that we had to pay out of pocket for a new engine. They tried for a month and a half to get with the warranty company before getting approved for the transmission. I was given a quote of $9k and a few days later was given a total out of pocket cost of $7950. They were sympathetic to our needs, (our child has therapies he cannot miss) and gave a loaner vehicle. Communication is key and they were on top of keeping us informed every step of the way. I cannot recommend Middletown Transmission enough. They've got a customer for life from us. We will only use them for all of our vehicle repairs.
-
January 2024 by James H
This place goes above and beyond for their customers. Communication is on point, friendly and knowledgeable staff, you cannot go wrong with middletown transmission.
-
January 2024 by Janet Robertson
Honest, timely and reasonably priced!
-
October 2023 by JP C.
Just all around good people and great owner . Most car places try to scam and dime you out of every direction. Owner here seems to genuinely care about his customers .
-
October 2023 by Roy Scarbrough
My most recent visit (10/3/23) speaks for the type of experience Middletown Auto provides: Diagnosing a " check engine" light (on a BMW X1) revealed an issue with a relief valve connected with the pollution control system. The PROS there- with further investigation on their part- discovered the part was part of a technical service bulletin, and was therefore covered under an extended warranty by the manufacturer.Middletown Auto could very easily have charged me for the part and labor to fix this, and I wouldn't have known the difference.My total bill for the diagnostic and a couple of small issues with resetting items in the infotainment system was $50!!!How welcome it is to find tradesmen of any sort that are both competent and honest!Nick and his staff are thorough professionals serving their customers with integrity.
-
October 2023 by Jamie LeValley
Was quotes a rate of nearly $300 for much needed auto repair services that I approved, however, when I came to the location to pickup my vehicle after it was repaired, I was informed that the serviced that I approved wasn't full necessary and that the rate was now $221 instead. I have been a customer of Middletown Transmission & Auto Repair since we moved to Louisville and the aforementioned story that I shared is the reason I will keep coming back to them for all of my vehicle services!!!!!Service: Engine repair
-
October 2023 by Tyler Smith
They had my truck fixed in a day and the cost was very reasonable. They communicated everything thoroughly as well.
-
September 2023 by Albert Valentine
Great service and nice people. They answered all questions with a totally professional attitude. I would highly recommend this business.
-
September 2023 by Tony Stover
Great service and great people. Will do business with them again. I will refer people for service there. I am very satisfied with the quality and how quickly they performed the installation of my transmission.Service: Transmission
-
September 2023 by Stephen Swan
Nick and Hanna were excellent to work with, providing great service and attention to detail, as well as the most competitive rates in town.Service: Transmission
-
September 2023 by Robert Eisenmenger
Exceptionally nice people
-
August 2023 by Jonathan Rodgers
I have brought my 1999 F-250 here multiple times for transmission related work. (previous owner had some hacks work on it before my ownership.) The team here is very knowledgeable and great to work with.Service: Transmission
