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October 2023 by James Rose
Great service. Looks like it did when purchased new.
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August 2023 by Andrew C.
These people stole 100$ out of my car when doing my headliner and told me they didn't I left on purpose in glove compartment
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August 2023 by Jared T.
these people are the worst people I've ever communicated with they told me one set price over the phone an tried to upcharge me 800 dollars more than what it was over the phone they suck do not go there
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June 2023 by Paul Asbell
I have a 1997 ford thunderbird. I was wanting them to put in a new headliner for me. Clean out the drains on my sunroof. And have them put me in a new back glass with weather stripping. They said they were to busy to do it. They are very unprofessional and very rude!!! I would not recommend this business!!!
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May 2023 by Ellis J.
.Dropped my 2012 jetta off at 8 and received a call at 4:30 to arrive by 5 to pick up the car it was about finished , 5pm turned into 5:30. Once getting in my car I noticed the console was broken, headliner sagging, grease on the liner, as well as seeing the backing behind the new liner where the liner was cut to short now exposed and the headliner itself not completely installed. i left the car and returned the next day . After speaking with the own Allie she assured the problem would be resolved end of work day the following day and that the console would be replaced resulting now in 3 days later . Day 3 I called and was advised it would take an additional day as they waited on the console replacement and that the liner was complete. Day 4 I called and was told the same thing so I drove over and to my disbelief I was greeted with a toolbox on my trunk , soda can etc and someone walking buy my car back and fourth as they worked on a bronco seat. They were nowhere close to the completion of my car. The headliner was only dropped, and it was never redone .. After speaking with Allie and promised more false promises the next day I removes the car. Once at the body shop the trunk lid had to be reworked and painted. After the interior inspection it showed the headliner itself was broken in 4 pieces, molding broken , trim broken even the sun visors were broken and that's just the visual inspection. If Middletown had any type of professionalism I would be provided with the company insurance instead of dragging this through court which is where this is going .
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March 2023 by Stacy S.
The leather on my car seats was torn in multiple places. Middletown Auto Glass and Upholstery did a wonderful job repairing the tears. Thank you!
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March 2023 by Kent Thachek
Very excellent work, they patched up the leather on my Mustang no sweat. They did it fast and I did not have to wait at all for them to start, they got to work on it immediately after I dropped the vehicle off.
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January 2023 by Herman
Great people there. Done an excellent job repairing my seat. I would highly recommend them.
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December 2022 by Jason S.
Got me in quick. Did a great job fixing the headliner on 2009 Volvo s40. Matched the headliner with stick fabric and very flexible to meet me to pick vehicle up.
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November 2022 by A M
Did an AMAZING job on my 2015 mustang convertible top as well as my driver seat needing to be repaired. You seriously can’t even tell there was anything wrong with my seat to begin with! OUTSTANDING prices, smiling faces and great workmanship! Will be informing everyone I know to be sure to go here for all their car needs. Thanks again Middletown Auto Glass&Uph. We will see eachother again ?Service: Upholstery repair
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November 2022 by Jamie Golden
Got a convertible top from them.The first top had a snag in it and the first original owner replaced it.The snag came back again on the second top.Poor quality tops! Reported the problem to the (newest )owner and asked to replace the the top once again.The owner never replied to my calls nor did they make any effort to fix the problem.It’s been over a year now and still no reply! I will never do business there again! I suggest you not also!
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September 2022 by G P
Terrible workmanship on a headliner install. Greasy fingerprints everywhere broke the rearview mirror the headliner wasn’t secured and the material was so thick the sunroof wouldn’t function. They did offer to correct the shotty workmanship but unfortunately in the meantime the car was totaled in an accident. I asked for a partial refund and they refused. I would not recommend them and will never go back as a customer.
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June 2022 by Selika Jones
They did not perform any service! My car was sitting for 2 months and no service done! Tried to charge me over 1800 dollars which I paid 750 to get the process going. Did not want to refund my money and send me home without my part that I paid for. The part cost 10O0, I paid 750 already so I should have only been charged 250 more! No! They were trying to get me to pay 1809 more because Emma the owner said that is what it cost. I told her give me all the phone numbers that you owed only 1 part for my car. She told me 3 different places! Lied!!! I’m still waiting on my refund. I called today 6/2/2022 and they hung the phone up on me. This company has 5 stars and does not represent those 5 stars. Filing complaints on them
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June 2022 by Keith OGara
Not a clue! I needed a quarter panel glass replaced on a BMW. I called them and they told me they couldn’t get the glass it was a dealer only item. So I ordered the glass and called them back after I received it. I scheduled an 8:30 appointment 10 days out. On the day of the appointment they had no clue. No record of the appointment, it appears they have no scheduling system at all. So they told me I would just have call back to schedule an appointment. Not a chance.
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June 2022 by Drew Newberry
the people that work here seem nice but after showing up during business hours to no signage or indication as to when someone would be there and now several months of waiting to get a quote from them over a facebook message it is clear they don’t know what they are doing in the scheduling department. if you’re patient this is the place for you, if you need a job done, look elsewhere!
