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April 2024 by Roy Marichal
Went at this store 03/30/24 there’s a Cuban guy very unprofessional don’t know anything about phones I just needed to transfer my number and service to a new phone he charge me 27$ and my phone wasn’t activated I asked for a refund and he did it but right now I lost my number no phone service on any phone. This kind of store can’t be opened in town. Scam
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September 2023 by Dainier Parra
They are closed while it is still 7:00pm, they do not respect the customers' schedule.
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June 2023 by Courtney Brock
Pulled up to this store @ 7:30 & the doors were locked. Just change the time online so people can know which one is open. Plus this only makes the other one much busier at closing because everyone is trying to rush to the only store in Louisville that actually closes @ 8
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April 2023 by Gerald Nichols
Night ch jnn
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August 2022 by Yvonne Oliver
I go to the one on Poplar Level in Louisville. It does not matter what problem I have, or how loud I might get The manager ( Ray) remains calm,(which) calms me down and fixes the problem.
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September 2021 by Randy Pro
It's no longer Metro by T-Mobile. Now it is an Italian clothing store.
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June 2020 by Katherine Craw
Ray is the best. He was amazing. He got us good to go with nice new phones. This is the best location I have been to.
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September 2019 by MissVondaKay Johnson
My husband has this kind of phone I personal wouldn't have one I like LG phones
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February 2019 by James Dennis
BRENT IS THE MAN! I needed phone service set up for my business and he made it super easy and gave me the best deal in town. I was able to walk out extremely satisfied with not 1, not 2, but 5 phones! In less than 45 minutes! I continue to use him for my phone business from here on out.
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February 2019 by MissVonda Kay
My husband has this kind of phone I personal wouldn't have one I like LG phones
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January 2019 by brent stahr
Great experience everytime I come here
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September 2018 by Angel Lopez
The Hispanic lady is very unprofessional she has no idea how to help people, the Hispanic lady is very unprofessional, they should put people who have knowledge in the store and the phones
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September 2018 by Eli Cruise
hispanic lady ripped me off overcharged me $20, no official receipt. took it to hikes lane metro and he refunded me
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September 2018 by Neicy Webb
Poor customer service
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September 2018 by Rachel Chill
Sales rep.. At 18th n Broadway location was horrible my number was never ported i was without a phone for 3 days no one has rectified the situation he charged me for a phone even tho i switched carriers.. So the advertisement is a lie.. Tamara at poplar level location fixed the problem i can now use my phone n was very helpful
