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January 2024 by Jill Edwards
My mother had an unexpected hospital stay from an ER visit after a fall. I had little time to line up caregivers but 1 phone call and mery works was there to help me that night! The staff was courteous, professional, & personable. It was like leaving her with family. I felt so much better with someone there that was just there to focus on her and her safety! Thank you for all ur assistance, I will definantly be calling again with any home care needs I or my family has. They can meet most all your personal care needs at a very affordable price! 5 stars all the way!!!❤️❤️?
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October 2023 by Steve
We have had a wonderful experience using MercyWorks. Would highly recommend.
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September 2023 by Jeanne Baldwin
We love Mercy Works. Jeff, the owner, quickly responded to our inquiries and sent us wonderful employees. If you want caring, capable help for your loved ones, explore Mercy Works .
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August 2023 by Bill Cattaneo
Mercy is a great provider of professional care. Communication is prompt and courteous. I highly recommend Mercy for senior care and transportation accommodations. Their pricing is very reasonable and competitive.
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February 2023 by Paula Shelton
I love working with Mercy Works. They not only care about the client but also the caregiver. If there was a rating above a 5 they would get that!!! Awesome company!!!
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October 2022 by William “Bill” Moriarity
So, how do I give Mercy Works Louisville10 Stars?After quickly running through three (3) Caregiver Agencies with completely unsatisfactory substandard service, BTW all of those happened to be franchise operations, for home custodial care my wife Gerri we were so fortunate to meet Jeff & Brigid, the local owner operators of Mercy Works Louisville.Then for the next full ten years until her death this August they and their outstanding Caregivers helped my Gerri, sadly stricken with aggressive Multiple Sclerosis (MS), seven days a week with true companionship and all the activities of daily living.I am convinced the dramatic improvements in Gerri's daily quality of life delivered by her consistent & kind Caregivers brought her joy and surely lengthened her life.
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July 2022 by God Is Agape Love 41
I worked for Mercy works three years. The communication is poor and they never could keep up with my address and hardly answer the phone when they are called. Also I never missed work but whenever I needed a day off they never had anyone to cover my shift but one other person and if she couldn't cover it I was left hanging. When my client passed away I asked for another client and every since then I have been left in the dark so I don't know if I'm even an employee with the company or not and i've asked twice. I've been clueless since January. Communication is horrible.
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February 2022 by Charlene Cozzens
We can't speak highly enough of Mercy Works!! They are truly a Professional and Caring company who assisted our mother/mother-in-law Sarah (Sally) Embry for many years.I was always impressed and grateful that our calls were answered directly or returned promptly by Jeff. We never had to wait for help! And any issue that arose, big or small, was addressed and solved directly.Mercy Works provided us with top notch caregivers! Because Sally needed years of care, we experienced many wonderful caregivers, who over time, became like family to us. Somehow Jeff knows how to hire the "cream of the crop!"As Sally's needs changed, Jeff worked with us to give her the best care. After a hospital stay, Sally was able to rehab at home instead of going into a nursing facility. We could not have done that without Mercy Works.Our family is deeply grateful for Mercy Works; they provided high quality caregivers who kept Sally safe and happy in her last years.
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November 2020 by James Norton
Great people! Great Company! I highly recommend Mercy Works Louisville.
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November 2019 by Sandy Mastroberti
Mercy Works Louisville is without question the most professionally and compassionately operated home care company in the City of Louisville and surrounding areas. Brigid and Jeff Flood have successfully created a home care company that provides professional services 24/7 (or as needed) by employing the most knowledgeable and gracious personnel.
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September 2018 by Julie Dicken
Thanks to Mercy Works and Misty for helping with my Mom. My family appreciated the loving , compassionate care she received from all who helped care for her.
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September 2018 by Fran Medley
We needed caregivers to help us after surgery. Jeff and his team went the extra mile for us. Everyone was like family and made a difficult situation much easier.
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March 2018 by Koppy Rhodes
After being failed by two home health care agencies in less than one week from poorly ran management, I believed that no one cared. A friend recommended Mercy Works Louisville. Care, Compassion, Dignity and Respect was not only given to my father but also to me. My fathers caregivers, Aniyah and Alysha were angels! Jeff proved to me that there is an in home health care agency that is ran properly and will be there for you and your loved one in your time of need! That is MERCY WORKS LOUISVILLE
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May 2016 by Terri Harpool
As someone who has both used Mercy Works for care (for my mother in law) and worked for the company, I can tell you that Mercy Works Louisville is the most compassionate, caring company I've ever been associated with. I started working for Mercy Works in the Summer of 2015 but soon had to resign due to my mother in law having health issues. The management was not only completely understanding, but assisted me in moving her into my home. They even donated a hospital bed to her so we could more easily care for her. Once I realized that I'd need additional help, I knew exactly who to call. They were able to start overnight care that evening and eventually began working in our home 24/7. They have never been late nor missed a shift and the caregivers are GREAT! Mercy Works Louisville is such a great company and I encourage anyone needing help for themselves or a loved one to give them a call. It's the best decision you could make!
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April 2016 by Thomas Newby
Mercy Works Louisville was extremely helpful in caring for my father during the last year of his life. They were able to assist him with numerous items around the house and were always on time. Dad loved his two caregivers like family. Jeff and Brigid were very caring and helpful as we dealt with the changes in Dads health. I strongly recommend Mercy Works to anyone who needs help for themselves or a loved one!
