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November 2023 by Darrell Smith
Excellent service, employees very knowledgeable on ceramic tiles an related materials they loaded our cart for us, and also loaded our car. Definitely will go back again for my home improvement items. 5-stars
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November 2023 by Trish Nelson
I love the assortment of product they have including groceries! Also sell several cute Christmas gift ideas! Prices are very comparable if not cheaper than grocery stores.
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November 2023 by Crystal Henry (Lady TopCat)
It's not what it's hyped up to be. Is like a Lowe's and Home Depot but with a few extra things. Wasn't impressed. Won't be going back. Was clean and people friendly though.**Disclosure** This is my personal opinion. All cause it wasn't for me does not mean it won't be for you. Yes I wasn't impressed, but that's like me going to Hallmark and saying the same thing (which I do.) Both are great companies, they're just not for me. And I did end up purchasing a really cool face massager that really relaxed my face muscles and the tension in my head at Menards. Hope this extra bit helps. Give them a try. I'm sure you'll love it ?
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November 2023 by Henry Schultz
This place has everything, but good organization. I’ll be back, but I’ll be sure I get everything on my own and no more online orders. Customer service desk is nice but back of store/online orders needs help.
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November 2023 by kelly king
First time in a Menards and I was blown away. They have everything. And stuff you are use to buying they will have varieties that you never knew existed. Holiday decor was a huge selection and everything was reasonably priced. Will definitely be back
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November 2023 by Jim Bike
Some of the cashiers could be a little more friendly. A bit cold. Halloween decorations got depleted fairly quickly. Wanted the animatronic werewolf. Otherwise a very clean store that is well stocked. Yuke parking lot.
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September 2023 by Josué Ignacio
Very well stocked and clean store. Everyone is always very helpful. Great selection for interior light fixtures.
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September 2023 by Tricia Drepaul
Menards on Preston hwy and Cooper Chapel rd. The store is clean and well stocked and organized. However, you won't find anyone to help or anyone to assist in anything you need. Also, when renting their equipment, the staff has no knowledge of any of the equipment, and their prices are way too high, and that rebate thing is a scam .
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September 2023 by Jeremy Farley
Great selection of lumber. By far the best of any of the big box stores. An awesome place to visit if you're a contractor or DIYer. Surprisingly, they have great deals on food items as well. I usually leave with a couple bags of candy and snacks whenever I visit.
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August 2023 by Rick D.
Every since I started shopping at Menards they have went above and beyond my expectations. From the paint department to the cashiers, it's just positive energy from the time you get there to the time you leave. And then Joseph is there to meet you to help load your materials. I've never seen a guy work as hard as he does to make sure that your materials are loaded. He is incredible. Thank you Joseph.
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August 2023 by Brandy Kaelin
Nice store with lots to see! Make sure you allow a lot of time to see it all. Don’t just plan to walk in an out! Customer service is hard to find in departments. An when you do find one careful they might make you feel uncomfortable. Was checking out some little lights an a worker came at us like we were stealing ? I had just spent a large amount on counter tops and was there for pick up. I seen these cool under counter lights and wanted to see how they would stick under cabinets. Never did I think I would be pounced by a worker. Heck took me an hour to get someone in cabinets to help. Maybe move him over there seeming he really likes to be in customers space. Now front end service was amazing!!!! They went over an beyond to help out. I used me Menards card and it kept declining ??♀️ so embarrassing right especially since you new the card was good. We’ll staff went over to make sure everything was good and guess there was a glitch because when we called 1800 number they said card needed to be activated. Really I have already used the card before. So we activated it an they had use checked out and in our way. Go check the store out lots of good deals and good prices just dont expect to have good service in all departments!!
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August 2023 by Daniel H.
We shop at Menards 9625 Preston Crossing Louisville often. Always have had good service. Thursday Aug 10th , we stopped and bought mulch and pea gravel. We were assisted by Chris Brown. What a great and positive experience. Friendly, courteous, helpful. My wife and I were so impressed by this man. Menards, you Got a keeper in Chris Brown.
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July 2023 by mark kessinger
The last 2 times I have came here, the 2 registers open, have a long, long line to check out! Decided both times to leave without a purchase. Even though I had items in hand to purchase. Business model needs to change. Business losing money is not a GREAT business model!
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July 2023 by Miss Glenda
The store has good stuff but they don’t save you money. You think that 11% rebate is a good deal. They just send that money to you in a check that can only be spent at that store so your not getting money back. So they are not saving you money. I should of went to Lowe’s or Home Depot and used my military discount and saved money for real. SMDH.
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July 2023 by Hugh Sermon
I love the store and the fact that they have knowledgeable staff to help. I don't like the 4 step process to buy any materials. 1) go all the way to the back of store to order from project desk. 2) go back to front of store to go through checkout (long lines).3) pull around to go back inside the back door ( 20 feet from project desk) to show your receipt. 4) get back into truck to drive into warehouse to wait for someone to get free to help you load.Seems like it should not take the best part of 90 minutes to buy a couple of pieces of lumber.Beautiful store with just about everything you might need, just don't be in a hurry.
