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November 2023 by Jim F.
In the Battle of the Big Box Hardware Store, Lowe's has always come out on top for me, the orange one down the street a little lower on the list.I've come to rely on Lowe's for do-it-yourself quick fixes to larger projects. They almost always have the parts/pieces/equipment I need, and often the correct advice.Every major appliance purchase has come from Lowe's, and not only was it at a good price, but also came with great installation.We ended up at this location because we were looking for a Christmas decoration at one location but it was out of stock...but they had it at this location! While I generally bemoan retail outlets that display Christmas stuff too early in the season, I can't deny that this visit didn't actually kind of kick off my Christmas Spirit!I'd like to note and pass along that Lowe's has a great Military discount program. You have to sing up for it in advance and provide proof, but the discount is good for 10% off of just about everything as long as it's not discounted or marked down, including appliances. The orange box store down the road tops that discount off at anything priced over $500, and now has a yearly limit if $400/years. #NotCoolThe Military discount, while part of the reason I prefer to shop at Lowe's, isn't the only reason. They tend to be well staffed and the people, in our experience, have always been great. The drive to this Lowe's is probably double my drive to the orange box store down the road, but is very much worth it.
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August 2023 by Yow M.
Ok.. The management in this store is just terrible. The "store manager" DOES NOT take care of these Employees. Some of these employees are amazing and deserve some recognition, but the store manager can't even take care of them!!! You mean to tell me that new hires make more than their existing employees! hell no! that's BS! I'll always step up vouch for my voice and for other voices when things are unfair. Store #1923 Lowes is cruel to their employees! Hey store manager Take care of the people that take care of the business for you!!
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May 2023 by Bob B.
Always good products and help is a little lacking. Try find some in the department to help.
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March 2023 by Dawn C.
We took my elderly mother to pick out a dryer. She paid extra for the old dryer to be taken away. When the non English speaking delivery people came, they left the old dryer in front of the new one and didn't hook up new one to vent. They rushed out the door before she could catch them to tell them to take out old dryer. They did not leave her any paperwork. After about an hour of trying to get in touch with someone, the delivery sup Tony got in touch with his guys and they said the reason they just left was because they disconnected the gas when they pulled out old dryer. So they left my mom in a house with gas leaking and didn't bother to tell her, or anyone else!! How awful! We are still trying to get someone to come get the old dryer. Shame on lowes and the delivery guys. What a dangerous situation they left her in.
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February 2023 by Aldean R.
Love this store. Always fully stocked, clean, and you can find all the things you need. The check out is alway easy and love taking 10 percent military discount card as well. This location is close to my home. Keep up the great work.
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November 2022 by Travis Hovious
The nicest black woman who was stocking shelves stopped what she was doing to help me find the hoses for a dishwasher she was Very good help an a very nice person .
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October 2022 by G W.
We was there Saturday 10/29/22 around 330pm and they was closing the lawn and garden center!!!!! They aren't suppose to close until a hour or so before the store closes!!!! An associate named Martha was real nasty !!!! She had the nerve to get loud with my husband and he's the nice one of us two!!! Preston crossing is my new store. I'm done with bashford manor
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November 2021 by Sharon M.
Found some great black Friday sales. The staff were quick to help. Wide variety to choose from. Shelves were stocked.
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November 2021 by Marcia V.
After buying my house, I visited Lowe's more in 3 months than I had in my entire life. On every trip, I have been able to locate what I have needed as their website give the specific row and bin locations of whatever store you are in, and well marked aisles. I've dealt with helpful and less than helpful associates. The location is pretty continent and I definitely prefer Lowe's to Home Depot.
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June 2021 by Lena L.
I've been transferred and apologized to for HOURS!! I received my order. The package is damaged, dirty, taped together and I refuse to accept this. It's a weed eater but it looks like it's from some bargain basement scratch n dent sale .A Lowe's associate asked me if the item inside of the box is broken. I DON'T KNOW! I refuse to accept a damaged box with shoe marks on the outside of it that has been taped back together. I will not open a torn, taped together box. I've recorded each call; and recorded each time I've been transferred to the manager's phone line... just to have it ring sooooo long.... it went to busy. This is ridiculous! I'm about to make a post on your Lowe's website for every hour until someone calls me back AND handles this problem. I'm not going into the store. I shop online so I don't have to go into a store, have a return label ready. I'm tired of trying to call you!! Please call me!!
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May 2021 by Rhonda W.
Nice selection of plants. The staff are hit and miss on if they are knowledgeable and helpful. But I am impressed they acknowledge my husband's service as a vet..not only giving discount but always making a point to thank him for his service.
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November 2019 by Scott Schuman
Very helpful