Lovesac is a business dedicated to providing comfortable, durable, and adaptable furniture for the home. Their Sacs and Sactionals are designed to be washable, changeable, and built to last a lifetime, allowing customers to invest in furniture that can be expanded and modified over time, reducing waste and helping the environment. The company emphasizes innovation with features like StealthTech Sound + Charge, an immersive audio system seamlessly integrated into Sactionals, enhancing the comfort experience. Customers appreciate the welcoming and knowledgeable staff at Lovesac stores, which played a major role in their positive experiences. The staff are known for their kindness, patience, and helpfulness, making it easy for customers to explore options without feeling pressured. Many reviews mention how the staff took the time to explain different layouts and answer questions thoroughly, leading to confidence in their purchases. Even customers who drove long distances or changed their minds appreciated the engaging service. In cases of accidents, such as pets or kids causing messes, the company’s support was highlighted, with helpful advice on maintenance and protection. Overall, Lovesac is valued for its commitment to quality, customer service, and innovative, adaptable furniture options that aim to make home life more comfortable and less stressful.
Justin is the real deal! From start to finish great customer service! Answered a million questions for me and when we were in-store he gave us ideas using the blocks. Super excited about our purchase!
August 2024
This physical store and the staff are why we chose lovesac. We were on the fence on purchasing a modular couch but their kindness, patience, knowledge and the lack of pressure made all the difference. We are extremely pleased
November 2023
Amazing service and amazing product. Can’t wait to get more.
