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September 2024 by Marsha Littlejohn
Best service department in Louisville hands down. Great service, great people!!!
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August 2024 by Doug Bishop
My recent 'Service' experience at Louisville Infiniti was amazing. Ms. Anna Graff (Louisville Infiniti Service Specialist) took care of having our Red Sport serviced & providing a timely 'loaner'. I had an important doctor's appointment that I couldn't miss or reschedule, so the loaner vehicle proved very valuable. When I returned to Louisville Infiniti, my Red Sport had been serviced. For no additional costs, the Red Sport was washed, and the FOB batteries were replaced. Thank you, Ms. Anna & the entire Louisville Infiniti Service Team for a job well done. Sincerely, Doug Bishop of Flaherty, KY
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August 2024 by Sandra Pence
I have taken my car to several places and Louisville Infinity was by far the best and most affordable! Anna Graff is amazing and super knowledgeable. I will never go anywhere else.
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August 2024 by Nathan Mayfield
Always a great experience. Anna is excellent to work with.
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August 2024 by Scott Oldiges
Excellent! Daymond Marks did a great job helping us.
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August 2024 by Mark Evans
There is no better Service Department than Louisville Infiniti. Miguel and Anna are simply the best. I have bought several new Infiniti’s over the last ten plus years and currently own a 2023 QX 60. I continue to come back to Louisville Infiniti due to their excellent service. Recently, I was in for my first 10,000 mile maintenance and Miguel as usual had it completed ahead of schedule.Simply the Best of the Best!
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August 2024 by Laurin Nabors
Excellent service and customer service at this location! I will continue bringing my vehicle here for service based upon their professionalism.
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August 2024 by Kathy Sigler
Excellent service. Appreciate the expertise.
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August 2024 by David Bald
Thanks for the great service that I always get coming to Infiniti, Anna is the greatest for helping me get in and out in a timely manner ?keep up the great work Anna, See you next time !!!
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August 2024 by Deionte Meneese
Did a great job inspecting my car and helping me create a checklist of things to get done. Gotta love the complimentary snacks. Thanks guys. 03 G35 sedan
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August 2024 by Amanda Franzel
The staff was very helpful and attentive to my needs. They went out of their way to help me find the perfect vehicle.
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August 2024 by Rochelle Bates
Excellent service and communication. I continue to be amazed with the attention to customer service.
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August 2024 by Kimberly Rutherford
My service advisor, Miguel Leon, was very professional and knowledgeable. I purchased my car here and use them for all services, highly recommend.
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August 2024 by sharon muss
Was there 2 hrs for oil change & tire rotate. Too long
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August 2024 by Angela Tankersley
I bought a used Infiniti G37S convertible from Carvana. Infiniti of Louisville completed a used car inspection which found 2 issues that needed repair. Miguel was helpful in coordinating warranty work with Carvana. Their techs are thorough and my car was ready ahead of schedule.