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September 2023 by Michael Brown
Great place!! Met a couple of the techs in the parking, and it seemed like they were true enthusiest of the car. Felt extremely comfortable leaving my car there. The tech took photos of everything along the way, knowing I'm a bit meticulous about my records. I truly appreciated that for sure!! I was expecting a huge estimate and that was absolutely not the case. The tech fixed the car within the approved diagnostic time with no additional charges!! Very rare these days......highly recommend!!
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August 2023 by Chad G
Excellent service for our BMW M convertible & Audi Q7. Better prices & better service than dealerships. Located in brand new building at end of an industrial street but still close to interstate. They also use the latest digital technology to give work estimates and to approve/deny work items which provides so much info to make informed decisions. So glad a friend referred me here! They even follow up after service to ensure 100% satisfaction
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August 2023 by Alex Rankin
GermanTech will be the ONLY place I take my BMW moving forward. I was very pleased with the overall experience. Not only were they very professional, but polite and friendly. The customer service is A+ here. The pricing was very fair and the work they performed was excellent. They deliver a great customer experience from start to finish. I was thrown off by the complimentary Uber they ordered for me the day I dropped my car off. As I had never been accustomed to this, I was prepared to order and pay for my own way back home that day. A few weeks after I picked up my car, I received a hand written letter from GermanTech in the mail. This small detail just happened to be a great touch that really shows their thoughtfulness and the care they have for their customers and their vehicles. Great job to everyone here at GermanTech! Thanks for going above and beyond and setting the bar so high!
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August 2023 by D Boone
What a outstanding indy shop. Took my 7 series there to check the brakes. Checked all 4, didn't charge.Clean, very nice waiting area and super friendly staff. They are on my preferred list. Will definitely be back
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August 2023 by Victory Perez
I want to send the world's largest THANK YOU Bridgette, Brad and the team! My daughter and her friend were driving from ABQ, NM back to Kent, Ohio to start school when my daughter's car battery decided to die. In Nashville, her vehicle was hit and the car took off, mid point in KY while fueling her battery died and she needed a jump to make it to Louisville and once in Louisville, she and her friend were denied access to the original hotel, because they're under 21, I made reservations. So Bridgette when your calm voice answered the phone and managed to get her vehicle serviced today (8/14/2023), you were the angel we needed to save the day!! Thank you for being kind and helping my daughter get an Uber back to her hotel! You went above and beyond!! You literally saved the day! Brad, thank you for fitting her car into your busy schedule. I understand this may have been an inconvenience and you helped her anyway! You were extremely kind and polite! Absolutely the best service!
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August 2023 by Kelly Bieniek
On our trip to WI from TN. We pulled off for gas a couple miles from GermanTech, when we noticed the belly pan on our Audi Q7 tucked under the front end dragging on the pavement.With no tools in the car to remove the pan myself, I googled GermanTech to be the closest garage to have the work performed.What a great choice that was, GermanTech got us right in as we waited in their comfortable waiting area.The techs there took me to the car while on the rack to show me what was now exposed and gave me advice on how to proceed, as well as providing me with a part number for a new pan.They proceeded to wrap the old torn up belly pan in a plastic bag to be placed in the back of the car with our luggage as it was under warranty to be replaced.In a stressful situation, GermanTech came through for us.I would recommend this business to anyone since they took such good care of an out of towner, I would presume as well as a regulat customer.Once again, thank you.Kelly Bieniek
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June 2023 by Darien Snavely
Professional shop, top notch work.Good and Honest customer service.The cost of labor (knowledge & experience) is a little steep. But for the quality of work done and the fact that the vehicles here are luxury models I believe it’s fair.
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June 2023 by Chris Yates Sr
My son has 2016 jetta se 1.4t. It had some small annoying check engine light problem. The codes were contradicting each other. It's been a week and so far so good, including installation of new KN air filter intake system. Very thorough and polite. Will be taking my mom's Mini to them soon, to get it looked at, cause trusting people to do it right and communicate is key. With some of these cars out here, that require specialized equipment and training. Just to work on them. Thanks again Chris
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May 2023 by William Ritter
I recently bought my first VW GTI, I love my car!! I called 5 to 6 other “tuning” shops in the Louisville area before speaking to brad at GermanTech, Brad was very patient, knowledgeable, and helpful. He informed me that the first thing they do before adding more power is a full inspection of the car, I think it cost me $50 with coupon that Brad helped me out with. NO OTHER SHOP I SPOKE WITH OFFERED THIS! At first I was hesitant because I wanted that money to go towards my tune, but I’m glad I did get it inspected because my vacuum pump had a very small leak. I was out of a car for a day and half but these guys told me it would be around 12 the next day before it would be ready because they had to order the pump, Brad called me at 11:30! They worked super fast and very efficient. My GTI feels like a v8. They put my car back together very nicely and clean! The new shop they just moved into is immaculate! Super nice waiting area, snacks and coffee. The VW mechanic did a great job! This place is just outright awesome. Going back soon for a install on cold air intake and turbo inlet. (They even helped me find the right setup for my car, via text message!) Thanks guys! And see you soon!!!!Services: General repairs & maintenance
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April 2023 by Jonathan Albers
Used GermanTech for the first time, and I could not be more pleased with the service. Drop off was fast and friendly. I am a huge fan of the online estimate and invoice system. It is so clear and does not involve a long or pressure filled phone call. Service was done well and within a day. I will be back, but hopefully not too much.
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April 2023 by Wayne Patrick
I have a 2017 BMW X3 that has several aftermarket modifications, part of which is a PS2 turbo and a Jordan custom tune.1) It had a slipping in the (clutch/transfer case).2) The turbo was falling off at higher rpm's.3) (transmission malfunction faults occurring)4) (BOV/Diverter valve faults)5) Waistgate out of adjustment.6) New tires, rotors and brakes.The relentless warrior (John) addressed each and every issue as he worked his way through the car correcting one problem at a time and he also worked with 3 other companies that have been involved throughout my journey.I MUST add a very special thanks to John as one of the issues was the turbo inlet pipe. With the PS2 installed it needed a larger inlet pipe and unfortunately there wasn't an aftermarket pipe that fit my car. John fabricated one to perfection on a Saturday from his own home on his own time. Many thanks to a very talented and dedicated fella.Bridget was awesome at the front desk keeping me informed on each step of the way.Bottom line,,, My car feels like new and yes,,,,, It's way faster and not 1 issue now:-)Many thanks to all Germantech employees that had a hand in getting my car where it is now... You guys are awesome!!!Services: Tires
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April 2023 by Jayden W.
Dented my undercarriage by lifting it incorrectly. They didn't want to say anything about it. Lied about the progression of my vehicle when I called. Didn't put the bolts back to my engine cover. be careful! still finding other thing
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March 2023 by Ryan Simons
The best shop I've ever dealt with, period. Their communication is excellent, always clearly explaining any issues and the options available to you. I bought a fixer upper and without them I would probably be in the insane asylum by now! Other places might say they can work on your import car and they might be "cheaper" but you're going to get what you pay for. Go with GT over the dealership or anybody else!Services: Tires
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January 2023 by Robbi Tracy
They got my Mini problems diagnosed and fixed very quickly. Super friendly and very knowledgeable staff. Explained what was going on and kept me updated with the status of my repairs. Really like how they can send everything to you via a text message so you know exactly what is going on.Very very very happy with these fine people and won't be taking my Mini anywhere else.
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December 2022 by Thomas Brown
Fantastic service with GermanTech! Efficient and quality work, Sid was great to work with and very helpful, even put my old tires in the trunk himself in the freezing cold! Glad to see customer service is back.
