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March 2024 by Mark Windhorst
Great place to pick up stuff
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March 2024 by Melissa Dunkley
Came in last minute to the deli to get sandwiches for an event. Mimi was fabulous and so willing to help. She exudes customer service! Very friendly and made about 8 large sandwiches quickly and cut them for me as well. All with a smile
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March 2024 by Tham Saravanapavan
Clean and convenient ?
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October 2023 by Lily Francis
I’m not sure where to leave this review but hopefully Kroger corporate sees this. To the first representative I had on the phone today, you are awful. I hope you learn some better ways to talk to people’s spouses and to allow them to ask questions without disrupting and having an attitude. To Hannah the supervisor I got when I called back (the rep wouldn’t transfer me to a manger) you were lovely. Thank you so much for actually hearing my concerns, I honestly didn’t care about points after the way I was treated the first phone call and just didn’t want someone else to have a mental breakdown like I was. But you went ahead and fixed it and descaled the issue. I am also so happy that I got a warm transfer. The call center I worked for used cold transfers and it was awful. But you did a great job. Thank you for hearing me and fixing the issue. Love Hannah!!
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October 2023 by Trish McKain Lloyd
Jennifer is an absolute ROCKSTAR! My Jedi Master Floral Goddess of a sister did it again, knocked it right out of the park with these gorgeous arrangements for My Beautiful Village Momma and my Best Friend Mimi! Thank you Sis! I love you!
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October 2023 by Chaminda Jayanath
Today I had a negative experience while using a self-checkout system at this store. I was yelled at by an angry store assistant for using a hand scanner during the checkout process. The assistant claimed that using the hand scanner would lead to mixed-up prices. However, I finds this claim puzzling because, based on my experience as a software professional, both scanning items at the self-checkout machine and using a hand scanner should ideally produce the same results and there were no notices about Kroger policies about uses of hand scanner.I am thus compelled to pose the following question to Kroger: why is the hand scanner tool provided if its utilization may ostensibly lead to complications? In my personal experience, using the hand scanner has proven to be a more convenient and efficient means of self-checkout compared to manually scanning each item at the machine.I firmly believe that interactions with store assistants should be characterized by professionalism and courtesy. Regrettably, I must express my dissatisfaction with the store assistant's demeanor during this encounter, as it left me feeling disrespected and, to a certain extent, subjected to perceived bias. I trust that Kroger places a premium on fostering an inclusive and respectful shopping environment for all patrons and looks forward to a response that addresses these concerns.
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August 2023 by Sharon Lauriat
Kroger is my "go to" store! I love the sales, and the quality of their produce and meat selections.
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August 2023 by Shabir Bharadia
Many locations makes it easy to find one. A good selection of products but sometimes the produce is not as fresh as it could be. Some products are difficult to find and not organized well in some departments.
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August 2023 by James Hill
The guy stationed at the self checkout was very personable. Most kids his age are less than verbose. Kudos to whoever that was.
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July 2023 by SMC LLC
As a loyal shopper at Kroger's for several years, I can confidently say that it is an exceptional grocery store that consistently provides a superior shopping experience. Kroger's has truly set the standard for what a grocery store should be, and here's why I believe it deserves five stars:1. Vast Selection: Kroger's offers an impressive array of products, from fresh produce and quality meats to an extensive selection of international foods. Whatever I'm looking for, I can always find it at Kroger's without any hassle.2. Outstanding Fresh Produce: One of the standout features of Kroger's is the freshness and quality of their produce. It's evident that they take great care in sourcing the best fruits and vegetables, which adds an extra level of satisfaction to my shopping experience.3. Competitive Prices: Despite the excellent quality of their products, Kroger's manages to keep their prices competitive. I always feel like I'm getting good value for my money, which is a significant factor in why I choose to shop there regularly.4. Impeccable Store Organization: Kroger's stores are well-designed and neatly organized, making it easy to navigate the aisles and find what I need quickly. The store layout is intuitive, and shelves are consistently well-stocked.5. Friendly and Knowledgeable Staff: The staff at Kroger's are always welcoming and eager to assist customers. They are knowledgeable about the store's layout and can readily provide information about products when asked.6. Kroger Plus Rewards Program: The Kroger Plus Rewards program is fantastic. I've saved a considerable amount through their digital coupons and special discounts tailored to my shopping habits. It's a great way to maximize savings and get rewarded for my loyalty.7. Clean and Well-Maintained Stores: I appreciate how well-maintained and clean Kroger's stores are. It creates a pleasant shopping environment that makes me feel comfortable and at ease while browsing the aisles.8. Convenient Services: Kroger's offers various convenient services, such as online ordering with curbside pickup and delivery options. This is especially helpful during busy weeks when I need to save time but still want the same great products.9. Community Involvement: I admire Kroger's commitment to giving back to the communities they serve. Their initiatives to support local charities and organizations show that they genuinely care about making a positive impact.10. Continuous Improvements: Over the years, I've noticed Kroger's dedication to enhancing the shopping experience. They actively listen to customer feedback and make necessary improvements, ensuring they stay ahead in the game.Overall, Kroger's is more than just a grocery store; it's a shopping destination that consistently impresses me with its exceptional service, quality products, and commitment to customer satisfaction. Whether I'm doing my weekly grocery run or looking for specialty items, I can always count on Kroger's to deliver. If you're looking for a fantastic shopping experience, I wholeheartedly recommend Kroger's. It's a five-star store in every sense of the word.
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July 2023 by LaVera Wilson
Other than INCREASED PRICES and LESS stock was good. Trying to entice you in with those DEALS... Great checkout person and everybody was friendly
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July 2023 by Girish Kashyap
We brought some items for return - clearly within the 30 day window stated on the Kroger website, with a clear, clean receipt. The woman behind the counter gave us an extremely hard time, about how the store would not get “credit.” Very unpleasant experience with an unpleasant woman. The return total was approximately $38. July 30 at 4pm. No one should come to this store.
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July 2023 by Michael Borkoski
One of the best Kroger’s in the area for selection and store layout/newness. Prices are kind of high though, they know they’re close to Norton Commons and definitely take advantage of it.
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March 2023 by Liz S.
Terrible customer service. I was supposed to have a pick up order ready at 8PM. My Kroger app was not allowing me to check in, so I called the number to check in. As they were looking for my order, I see on the app my order is cancelled. The pick up department employee tells me the system went down and must have cancelled my order. I was never notified of this cancellation. She tell me I can have $5 off my next order. (I don’t see $5 coupon anywhere?!?). I talk to “management”, employee didn't say her name, so I cant relay this to corporate. She tells me the system went down and that’s all. I still ask why I was not called or texted about my order being cancelled. No answer on that either. Sounds like laziness, lack of communication and customer care. Can’t wait for Publix to open soon!Also to add to my review after reading a few of the others. Kroger doesn’t respond to the reviews. Look at the newest reviews too… a lot are 1 stars.
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March 2023 by Missy Bentley
Decent selection; lots of construction inside the store made for erratic product placement. Cashier was excellent.