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September 2024 by Zack Underwood
The service there is terrible. They are slow and very rude
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September 2024 by E C
Rude and unprofessional techs, pharmacist flipped me off on my way out. LOL.
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September 2024 by sarah
Never have any medicine. Takes a week to fill ever rx. Ridiculous
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September 2024 by Ethan Schneider
Incredibly rude staff, treat people like dogs
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August 2024 by Dustin Goins
Won’t answer the phone, won’t return calls or voicemails, the one time they answered the phone they just put it down and you could hear them talking and laughing. Absolutely unreal bad service.
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May 2024 by Joshua Rankin
Whatever gas you can use to go to a different pharmacy, please use it, it'll be the best gas you ever used.
They are always unbelievably slow to fill prescriptions, always out of many prescriptions, only have 1 person doing the bare minimum to move people along, and barely know what they're doing.
They never answer their phone either so it's impossible to get anything checked confirmed or anything.
I went inside for a prescription and they told me 20 minutes, I came back 30 minutes later, and after waiting 15 minutes in the drive thru, they told me they were out and I would have to wait a couple days. I understand they are probably understaffed and overworked, but at some point I need to get my opinions out so maybe people can stop going here.
Worst pharmacy I've ever had to use and I'm glad I'm graduating so I'm not even in the area of using this pharmacy again.
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May 2024 by true god
Drive through never open
Unprofessional Staff
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May 2024 by Abi Frields
This pharmacy is likely understaffed and I feel for them but that being said, it shouldn’t be this hard to get needed medication. Meds are NEVER ready when they’re supposed to be, there’s always long lines and only one person at the counter. Sometimes they call peoples names to come up and get in front of everyone else with no explanation. Today I went to pick up an antibiotic for my partner, it’s been more than 24 hours since the script was sent in, and I went through the drive thru. It wasn’t ready, surprise, so they said “if he really needs it today it’ll be 20 min” I say ok and park. Go to drive back up 20 min later and they’ve closed the drive thru and I go inside to another long line. Honestly ridiculous.
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March 2024 by Cindi Sanders
Pharmacy is terrible. Patient requests a refill and if you don't pick it up within two days they start blowing up your phone with reminders. Never mind the fact that you go to pick it up & they aren't there or the drive thru is closed and the line inside is ridiculous. Last time I picked up a script, the girl working the lobby side, looked at me in the drive thru & turned her back to me & faced the lobby, never told anyone "there's a customer in the drive thru" , never gave a just a moment gesture - NOTHING, that wasn't her job. Sad! I will be switching soon. This has been multiple trips like this, not just one visit.
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March 2024 by Keegan Vessels
they consistently refuse to actually fill my prescriptions anymore. I used to get them here because it was the closest place, but recently, they keep cancelling my refills without even telling me. I'm now about a week behind on my medication because of this, and it is severely impacting my ability to function. I'm disappointed. Go somewhere else, this isn't worth it.
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March 2024 by Delissa Cornelius
Rude and unknowlegable staff ! Long wait times. Will be looking for new pharmacy.
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February 2024 by Max Bolton
get ready to wait in line, the computers to crash, there to be a mix up on their end and the script not to be filled all in one visit
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February 2024 by Annie Kramer
This pharmacy is useless. After giving my sister the wrong prescription due to them not downloading her correct and most up to date profile they were super rude to her. The problem wasn’t resolved until my mom called to fix the problem. My mom was also told that she could not speak to a manager because they were not there on a Wednesday at 6:30 PM. My sister did not get the name of the pharmacy employee who was rude to her, but my mom spoke on the phone with Jim who was also unkind and was the one who reported that we could not speak to a manager because they were not there. Please only use this pharmacy as a last resort. Disappointed is an understatement.
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February 2024 by Jackie Stone
I have never really had any problems with this pharmacy in the last few years, but these last few months they really went down hill . I also have to wait on one prescription past my promise to fill day. But if I go up there they fill it right then and there. Let's not talk about the outrageous wait lines be prepared wait about 30min in line.
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January 2024 by Jason
They do not even deserve 1 star. Been waiting for a prescription for 5 days and they do not care. Of coarse this has happened on and off for years. They did get better for awhile and once again they have no staff. I am in the process of switching to another kroger but I can't because the other kroger pharmacy can't get them to answer their phone. I laughed when they said to call them ?. I said I bet you 100 dollars that they won't answer the phone and of coarse I am right. They will tell you, we call the doctor for you, that's a lie. They will promise something will be ready and it won't be. Then I found out they never even called the doctors and they been lying for days. They are messing with ppl lives and they do not care. So I will be forced to wait until Monday, go there wait in a hour line to talk to someone about changing to another kroger and then maybe 7 or 8 days after I should have had my script from a doctor that I need, I might have it. Stay away from this pharmacy. I am shocked no one has died waiting for them.
