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February 2022 by Lila T.
This Kroger has such bad help and customer service. Numerous times I have shopped and they have forgotten to place bags of items That were paid for in your cart. When you call and speak to a " Manager" they state you can come back to get your items. Why the hell would I want to come back? Honestly, I'm not sure who's running this store but they definitely need people who know what their doing and a Manager who can Manage a store. Also, there were no shopping carts today, was told the shopping carts were stolen...WTH. I Will be shopping and taking my business to the Kroger on Hurstbourne. Don't even get me started with the Pharmacy dept.
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September 2021 by Bruce M.
6:15p on a weekday. People coming home from work and stopping to pick up their RX. One person behind the counter, drive thru closed, 30 minute wait. Come on Kroger RX, you can do better than this!
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July 2021 by Steve Zeller
Very convenient location.
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January 2021 by Jeremy J.
This is a really good Kroger that I visit frequently when I'm in the area to just shop for groceries or beer or whatever it is I need but they have good service and it's definitely nice on the inside so this is a good Kroger definitely worth going to
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December 2020 by Hanna Marie Walker
This happened to my friends husband: we will not be returning to this Kroger until these racists are met with the proper consequences. They should be fired immediately. Kroger should be 100% intolerant of this behavior.
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December 2020 by Melinda Leach
Yesterday at 5:10pm my brother in law went inside this Kroger to the meat department with his 3 year old daughter and two older white men with gray hair (one had a USA hat on) working refused to serve him because he is Asian. These men need to be fired!
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November 2020 by Mike E.
Went tonight to pick up my click it order and this is the second time I had to wait for 45 minutes for someone to bring out my order which by the way was short 5 items plus they overcharged me for my Turkey! Make sure you check your order because there is no customer service at this store!!! I guess the rumor is true that they are closing down!
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October 2019 by JT Combs
Very disappointed that Kroger is now charging a fee to get cash back when I use my debit card.
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August 2019 by Amanda M.
Stopped in for a quick lunch on the run. Went right for the deli. Was surprised to see so many items marked down! Grabbed a hummus, some naan bread bites, a meat and cheese duo, and derby city chicken salad. There were a ton of healthy options available as well as hot items on the line. The fried chicken looked tasty! At the self checkout, my phone number did not input. The cashier nearby swiped his frequent shopper card for me. I was in and out in less than ten minutes. Plenty of parking.
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June 2019 by Tray M.
This Kroger doesn't price match or Make it Right for the customer. Don't think I'll go back to this Kroger
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December 2018 by Kristen C.
Just stopped by the pharmacy at Kroger at Tyler village . First time there and it will be my last. I am going back to Walgreens even though I have to go out of my way to get there . The employees at Walgreens are so friendly. The dark haired woman with a ponytail at Kroger's drive-thru window was unbelievable rude. No eye contact and used a sharp tone. Truly, if you don't like your job then I suggest you find another. She clearly shouldn't be working with the public. No excuse for that behavior!
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July 2018 by Erin White Crenshaw
Had a horrible shopping experience yesterday evening. I'm so over the constant remodels and reorganizing! Why??? What is the purpose when there's never any significant product change, especially for my family, when I have to shop for gluten free products. I used to shop at the Shelbyville Ky store...got sick and tired of repeated store changes. We moved, and the Mt. Washington Ky store became my new store, but is currently in the middle of a reorganization!! I stopped las
