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January 2024 by Zach Beckmann
Made this unfortunate process easy and were so kind
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May 2023 by Irene S.
Ratterman made a very difficult time a little easier. Especially Janet, our funeral director, was always available, compassionate, and super helpful in guiding us through this process. She even managed to write a wonderful obituary 45 minutes before the submission deadline, just based on talking to us and gathering some highlights of our loved one's life. I am very thankful to them for them and would recommend them to everyone going through a loss.
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May 2023 by Al Elliott
Some people say that the relationship with a family and an funeral home starts at the passing of a loved one. That can't be farther from the truth. Our relationship with the Ratterman's family started much much earlier. Ten years ago Barbara Pfeiffer started her relationship with Mr Ratterman when her and her daughters went to set up her final arrangements. From day one our whole family felt that the care and needs that Barbara expected would be exactly what she wanted. Over the years, after she started her relationship with Ratterman's there was never a time that Barbara or her family couldn't call or meet with them for any questions that they had, that Ratterman's wasn't able to answer to their satisfaction.At the passing of our loved one, we prepared for what we thought would be the beggining of a unfortunate time in our lives. So of course we started to make the phone calls to get things taken care of. When we made the first call to Ratterman's and informed Joseph, like anyone, we were expecting it to be a long and tough road to get Barbara to her final resting place. Within a hour Joseph and Joe Ratterman pulled up to my sister-in-laws house, came in and introduced themselves to us, offered their heartfelt condolences, and assured us that our worries about Barbara and her care was over. To us it felt like the Ratterman's already started the easiest transition period of our lives.We met with the Ratterman's the next morning to finalize Barbara's final arrangements. Trust me this isn't a time in anyone's life that they look forward to. But when the whole family showed up for the meeting, Ratterman's were very accommodating. From the first words of the meeting until we walked out the door, nobody in the family could believe the ease of this whole process.From getting Barbara ready to the last of the ceremony at the graveside. This whole experience couldn't have been any better.From the respect that Ratterman's gave our family, to the care they gave to a wonderful woman on her final resting place, was truly amazing.So from the family and friends of Barbara Jean Pfeiffer, we want to pass along a truly heartfelt thank you to the Ratterman's for making this whole experience, as easy as it could have ever been.Al and Cathy Elliott
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May 2023 by Tammy Tomes
I can't say enough they did an amazing job for my mother Barbara Pfeiffer everyone went over and beyond for us Joey and the staff treated my family like family and made everything so much easier Thank you Ratterman so much
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February 2020 by Evelin J.
Ratterman family are very kind and respectful. Thank you for all you do. highly recommended for any family memorial.
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March 2018 by Nancy P.
With sadness I write this review. We had to use the funeral service this past week for my father. First of all let me start by saying my parents had pre-arranged their funerals and pre-paid which made this a very easy process for my brother and I too finalize the arrangements. We called them to set up an appointment to sign necessary papers and they worked to our convenience. My father passed away on Wednesday, we met with Joey, the funeral director or Thursday, had visitation on Friday and burial on Saturday. The meeting on Thursday only took about 30 minutes since all the arrangement were already made. My father was a World War ll veteran and we wanted to have a 21 gun salute, presentation of the flag and Tapps played. All we had to do was ask and the funeral home made all the arrangements. There were two military personnel who presented the flag to my oldest brother and members from a local VFW post played Tapps and conducted the 21 gun salute. It was so very touching and a wonderful tribute to my dad. The folks at the funeral home were sympathetic, respectful and gracious to my family and I. A part of the service they provide are printed thank you cards, a crucifix, DVD of photos, poster board for pictures. All things you don't think of that were taken care of for you. The thank you cards were printed incorrectly and when I called to inquire about it they were more than willing to make it right and reprint the cards. in closing, I would tell everyone that one of the greatest gifts you can give your children is to pre-arrange your death wishes. It was such a relief not to have to make any decisions during our time of grief and knowing that my father was in the casket he picked, with the flowers he wanted and the funeral home of his choice.
