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March 2024 by Seth Darque
I just got my "Taxes" filed today with Adel Batton at Jackson and Hewitt! VERY friendly to talk to and got them done EXTREMELY FAST!!!.....AND on top of that, saved me more money and will get more on my taxes this year's filing!!!! One of my co-workers at work told me that he had a 2nd, or 3rd party to do his taxes and that he got WAY LESS back on his taxes!!!! I told him....I got this "Tax Preparer" named Adel and she WILL save you money! Very gracious lady!?????? She understands and will save you more money on your returns! You know where I will be going next "Tax Year!" ??????????????
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March 2024 by Patrick Swintosky
Much bigger refund than TurbotaxMake sure you get Adelle. She's friendly, she knows what she's doing, super patient. Everything turned out perfect.
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March 2024 by Shannon Duke
Adelle was amazing on filing my taxes this year!! I recommend her to anyone that wants to file there taxes with her!!!!!
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May 2023 by Mildred Payne
Expert preparer who has a warm friendly personality.
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May 2023 by Faye Vaughn
Friendly, did not have to wait even after being late for my appointment, agent ( Debbie)did my taxes quickly and I was on my way home.
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March 2023 by BARB WHITE
I have been going to Jackson Hewitt for over 23 years I have never had any problems with my taxes or my tax preparer they are very efficient an knowledgeable about every question I had for them. They always explained everything so that I understood about the whole process. What I liked the most is no matter the question or understanding my tax preparer never got upset or irritated with me They were so thoughtful they sincerely only Whats in your best interest THANK YOU JACKSON HEWITT FOR ALL YOU DO
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March 2023 by Danette Clarice
The preparer was the only one in the office, power outages and massive wind all day, tornado warnings and everything. Another couple in there were rude to us and being loud in general, after I mentioned it was 30min past our time, after finding out everything this poor lady had been through I apologized profusely. She kept her cool and was absolutely amazing throughout the whole process. What she didn’t know is I have a processing disorder and can’t handle noise or new people so outwardly I appear standoffish but in fact my brain just shuts down. I highly recommend this woman for JH preparer of the year. 2nd time we have used this company and haven’t been let down. Thank you for all that you do!! Sincerely, Danette Clinton and Chad Zehnder
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February 2023 by David French
Amazing customer service and always extremely friendly, helpful, and informative. I have used Jackson Hewitt for the last 3 years and plan on continuing to use them in the foreseeable future. I would absolutely recommend Jackson Hewitt, specifically the location I have been using to anyone who needs any tax services done. Thank you for all of your help and everything that you do!
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February 2023 by Amy Anderson
Last three years have been using Dwayne Adams with Jackson Hewitt, so he is the only one i schedule to visit. My son who is almost 3 now tags along each year and we still get the job done, plus future advice for upcoming years! He always gets the most out of the returns and I no longer dread filing taxes.
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February 2023 by Nate Hahn
Made an appointment and they had one employee working with four people waiting. I waited for 15 minutes with no one checking me in. What’s the point of making an appointment if they can’t handle it
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January 2023 by Laura
Beverly is awesome!!! Always eager to help me with any questions or concerns. She is consistently professional and welcoming. I will be coming back to her year after year at Jackson Hewitt. ?
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September 2022 by Izects
My person was Bethany Lucas, she was amazing. She was quick and efficient. I had so much anxiety do to the fact this is my second year filing without my x husband and I have no clue what I am doing. Mrs. Lucas explained everything to me and told me to breath when I started to cry. I will definitely be going back to her for years to come..
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May 2022 by Diana Hopkins
They were extremely rude, did not greet me when I entered the building. They do not return phone calls. They take forever to respond if they respond at all. They charge a ridiculous amount and now I have to mail in my 2020 taxes and wait God knows how long to receive my return. And they did not do their job or try to fix my problem. They simply said "Well they were rejected so you will have to come in and pick them up and mail them because I dont know why they rejected it."Pure disappointment. I do not recommend. I'm a single mother of 3 who's self employed and without a vehicle so that return was going to buy my family and I a car to survive.
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May 2022 by Emily Hardin
The lady was very rude. Her energy was very much “get these people out of my face.” I left feeling as though I didn’t get the help I asked for or the advice needed to move forward with my taxes. Her customer service skills definitely need improvement. In an already high anxiety time she made it worse by acting as though we bothered her by being there. I wasted my time and gas for nothing.
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April 2022 by DANCETAMM
Friendly staff, however I had to leave one location because the Tax Preparer didn’t know how to get my docs off of the MyJH site. Also, I’ve been with JH for several years. The value could be better. I may have to shop for a lower cost for the 2022 tax year.