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“Mister Wireless is an amazing company with a very talented and friendly staff. As a 5 unit group we have used them the last 4 months and they are a vital part of our team and support us with so much. I am thankful we found them to help us with all of our network and electronically needs.If you deal with Mark and the team you won’t be sorry.”
“The Discernity team is made up of some of the most hardworking and dedicated people. Their attention to detail and customer service is top notch. If you are looking to partner with a team of people who will make it their mission to provide the best product and customer care possible, then you've found them.”
“Couldn’t have been a better experience!!!! I hired smart life to install a security system and it went beautifully! He communicates so well. I would recommend them to anyone. The service has been well worth the money. I appreciate someone who takes their time to get things right the first time.”
“I had a new roof put on and needed the satellite reinstalled to the roof. I called DirecTV and they said it would be 1 month before they could send somebody out! I called All Pro Satellite and within an hour somebody returned my call. They sent out a technician that very same day and had the satellite reinstalled within 30 minutes. Both the gentlemen I spoke to on the phone and the technician that did the install were professional, courteous, and extremely knowledgeable. I will absolutely be recommending them to all my friends and will not hesitate to use them again in the future.”
“I've had Internet service with IgLou for one year now. Without a doubt it's the best. Stable speeds and glitch free service. The best ISP I have ever had.”
“10/10 the only place you should go if you’re a T-Mobile customer in the Louisville area. If you’re lucky Sabrina will be working! I came in with my elderly mother who was a bit confused, she was able to help my mom better understand her phone plan, and get our needs for a new phone taken care of in a professional and caring way. I wish more stores had this kind of customer support. Her as well as other members of the staff really are so great, from helping me open the door to the understanding and patience they all had. My mother and I truly appreciate the team and their efforts!Do yourself a favor and don’t go to any other T-Mobile retail stores. Even if there’s a wait, it’s worth it to go to this location.”
“Tyro was extremely courteous, personable, and helpful with our Samsung and iPhone upgrades. We also got great deals on earbuds and an iPad. We were first to arrive on a Sunday morning, but it picked up quickly. They were well-staffed to handle it, getting everyone in and out quickly without feeling rushed. 10/10 would recommend current staff.”
“We had a great experience at this location. Everyone was working hard, very friendly & extremely patient. There will always be a wait because no issue with cell phones is resolved quickly, but they were very attentive & had a waiting list started. Excellent service across the board.”
“Great experience at this store! Trey (I believe that was his name) provided excellent customer service and helped my mom switch her phone over quickly and effortlessly—much faster than we expected. We’ll definitely be returning to this location”
“Jennifer was an expert and took her time to switch my service and lines to Tmobile. I highly recommend that you ask for her when you come in. Thank you, Jennifer.”
“Thanks you Kentuckiana cable for partnering on the Louisville area job we enjoyed working with your team ! Great staff and management ….We appreciated the help”
“I just want to thank Marlon he went beyond and above of helping me to remove something on my account. They have been on there for a minute and I got it removed and credit I just want to thank you we need more people like him the curse. Thank you so much, it was my pleasure working with you. Thanks for caring. Have a nice day.”
“Fantastic! Walked right in and was helped by 2 very nice associates immediately. Answered all of our questions and was super nice as we got our Verizon router for the first time. Great experience, thank you!”
“We've been to other T-Mobile stores and been disappointed with the lackadaisical service. This corporate store on Shelbyville Road has never let us down. Dylan's service was excellent. He had the knowledge, took the time, and also offered the patience we needed. He also did not get pushy in tagging on extras we didn't need. This is why we always return to that store. Tmobile is our first and only carrier and we've been well pleased.”
“The staff is very helpful & knowledgeable compared to the phone representatives I can honestly say this, every time I go there with an issue they fix it, the only reason I’m not giving a five star rating is because it takes awhile to be seen if the store gets crowded. I wish they would hire a few more people to help out with that.”
“Kenya helped my mom transfer her number over and all of her data to a new phone. She was so incredibly helpful and friendly. Definitely ask for her if you visit the store.”
“Service is awesome, I would like to correct the last reviews I was visiting 3 timesThis place is the best and faster place to go for T-Mobile service. Around the area,This location has 2 languages services, Spanish and English speakingMaybe the last time that I visited was slow but they are better every dayCongratulations ?”
“Nolan Payton was a great representative. From the start, he was very informative on the process and helped whenever any issues arose. He was quick to help and/or find a solution if needed and spent a lot of extra time making sure everything was complete. I can't say enough good things about him.”
“I really liked this store. It is local to me. When I got a Samsung A9+5G the staff at the store were very helpful and professional to get it online. They were able to get me a Sim card within minutes. Very satisfied! I will be back. ?”
“Ask for Matthew Rhoades if you want your questions answered or want to set up new service. He can guide you with all of spectrums services. He is excellent! Worth a wait to work with him. Thank you Matthew !!!!!!!”
“Great experience. Unlike other locations, I was able to get in and out with all issues resolved quickly. Natalea was very knowledgeable and friendly staff member, most definitely will return for any future issues!”
“Went into the store to purchase a new phone and was taken care of by Raymond. He was extremely knowledgeable, polite and very nice. He took care of me as soon as I walked into the store and had me on my way in record time!”
“Jalisa got me some awesome promo deals. Got me out the store with a s24 latest smartwatch and galaxy buds for for the same price I usually spend for a low end unlocked phone... What's not to love? Oh an they give free AAA... Yeah AAA?? YES AAA! And Netflix even though it's 20+ a month like if you pay for a lot of these things anyways you might as well capitalize. Ask for Jalisa.”
“Judy B. was so welcoming as soon as we hit the door. She took care of all of our needs and updated us on the best plans available to us. We were in and out in less than 10 minutes. This store is lucky to have her. Thank you Judy!!!”
“Was very pleasantly surprised how smooth everything was when I needed to go into this location. Our router broke after a lightning strike, so we needed a replacement. No hassle, no charge, just needed to swap the old one for a new one and it works great. Service was wonderful, only waited a minute or so before an associate was available, and he was super nice. Overall a very smooth and easy experience.”
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“Hello how are you doing I had a very wonderful time with Marvin helping me dig it wouldn't be beyond the call of dury and I appreciate it hes a very reliable component of the Verizon family and I appreciate it so you're taking care so you gotta take it”