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“Mister Wireless is an amazing company with a very talented and friendly staff. As a 5 unit group we have used them the last 4 months and they are a vital part of our team and support us with so much. I am thankful we found them to help us with all of our network and electronically needs.If you deal with Mark and the team you won’t be sorry.”
“The Discernity team is made up of some of the most hardworking and dedicated people. Their attention to detail and customer service is top notch. If you are looking to partner with a team of people who will make it their mission to provide the best product and customer care possible, then you've found them.”
“Couldn’t have been a better experience!!!! I hired smart life to install a security system and it went beautifully! He communicates so well. I would recommend them to anyone. The service has been well worth the money. I appreciate someone who takes their time to get things right the first time.”
“I had a new roof put on and needed the satellite reinstalled to the roof. I called DirecTV and they said it would be 1 month before they could send somebody out! I called All Pro Satellite and within an hour somebody returned my call. They sent out a technician that very same day and had the satellite reinstalled within 30 minutes. Both the gentlemen I spoke to on the phone and the technician that did the install were professional, courteous, and extremely knowledgeable. I will absolutely be recommending them to all my friends and will not hesitate to use them again in the future.”
“10/10 the only place you should go if you’re a T-Mobile customer in the Louisville area. If you’re lucky Sabrina will be working! I came in with my elderly mother who was a bit confused, she was able to help my mom better understand her phone plan, and get our needs for a new phone taken care of in a professional and caring way. I wish more stores had this kind of customer support. Her as well as other members of the staff really are so great, from helping me open the door to the understanding and patience they all had. My mother and I truly appreciate the team and their efforts!Do yourself a favor and don’t go to any other T-Mobile retail stores. Even if there’s a wait, it’s worth it to go to this location.”
“Tyro was extremely courteous, personable, and helpful with our Samsung and iPhone upgrades. We also got great deals on earbuds and an iPad. We were first to arrive on a Sunday morning, but it picked up quickly. They were well-staffed to handle it, getting everyone in and out quickly without feeling rushed. 10/10 would recommend current staff.”
“I've had Internet service with IgLou for one year now. Without a doubt it's the best. Stable speeds and glitch free service. The best ISP I have ever had.”
“We had a great experience at this location. Everyone was working hard, very friendly & extremely patient. There will always be a wait because no issue with cell phones is resolved quickly, but they were very attentive & had a waiting list started. Excellent service across the board.”
“came in to get a new phone plan and connor was more than helpful!!! was very kind and great customer service!!! very happy with the new plan and phone!! thanks again!!”
“Fantastic! Walked right in and was helped by 2 very nice associates immediately. Answered all of our questions and was super nice as we got our Verizon router for the first time. Great experience, thank you!”
“If you need a phone get it here! Chris R. was able to go above and beyond to upgrade my plan on the iPad to meet my business needs. Despite him not being directly compensated from the alteration to my plan (it was handled alongside the 641 T-Mobile operator) Chris gave me his undivided attention and was happy to help. I’m happy to be a customer of T-Mobile’s and recommend going to see Chris at this location for all of your future cellular needs. ?”
“Thanks you Kentuckiana cable for partnering on the Louisville area job we enjoyed working with your team ! Great staff and management ….We appreciated the help”
“I was at this T-Mobile location yesterday to get a new phone and internet router. I worked with Phillip, Meg, and Jen. I just want to say it was one of the best customer service experiences I have had in my life. They were so caring,patient,and kind helping me set everything up. If I could give them 10 stars I would. Thank you so much!”
“I just want to thank Marlon he went beyond and above of helping me to remove something on my account. They have been on there for a minute and I got it removed and credit I just want to thank you we need more people like him the curse. Thank you so much, it was my pleasure working with you. Thanks for caring. Have a nice day.”
“Aaron was so great. Changing phone service is as enjoyable as having a tooth pulled- but Aaron was just perfect. He was knowledgeable and cared about our scenario and how he could assist in making it better. 10/10!!”
“Wonderful experience!!!! Thank you T-Mobile for hiring such great employees that actually want to help. I rarely have to go in store for phone problems but Dysean I think was his name, (sorry if I butchered that) he was GREAT!!!!!!”
“Service is awesome, I would like to correct the last reviews I was visiting 3 timesThis place is the best and faster place to go for T-Mobile service. Around the area,This location has 2 languages services, Spanish and English speakingMaybe the last time that I visited was slow but they are better every dayCongratulations ?”
“I really liked this store. It is local to me. When I got a Samsung A9+5G the staff at the store were very helpful and professional to get it online. They were able to get me a Sim card within minutes. Very satisfied! I will be back. ?”
“Ask for Matthew Rhoades if you want your questions answered or want to set up new service. He can guide you with all of spectrums services. He is excellent! Worth a wait to work with him. Thank you Matthew !!!!!!!”
“Kenya helped my mom transfer her number over and all of her data to a new phone. She was so incredibly helpful and friendly. Definitely ask for her if you visit the store.”
“Jalisa got me some awesome promo deals. Got me out the store with a s24 latest smartwatch and galaxy buds for for the same price I usually spend for a low end unlocked phone... What's not to love? Oh an they give free AAA... Yeah AAA?? YES AAA! And Netflix even though it's 20+ a month like if you pay for a lot of these things anyways you might as well capitalize. Ask for Jalisa.”
“Went into the store to purchase a new phone and was taken care of by Raymond. He was extremely knowledgeable, polite and very nice. He took care of me as soon as I walked into the store and had me on my way in record time!”
“Great experience. Unlike other locations, I was able to get in and out with all issues resolved quickly. Natalea was very knowledgeable and friendly staff member, most definitely will return for any future issues!”
“Judy B. was so welcoming as soon as we hit the door. She took care of all of our needs and updated us on the best plans available to us. We were in and out in less than 10 minutes. This store is lucky to have her. Thank you Judy!!!”
“We are a small hvac company that uses spectrum services for our business. The owner needed to update our phones and went into the store and lost 3 hours dealing with a new service tech that refused to call for help after he requested him to several times. Just before walking out and ready to cancel all services he was approached by an young lady name Felicia. She also worked at spectrum and she went above and beyond to help. She stayed over her work time and break to aid in correcting the mistakes. He went back the next day to speak with the manager Jazz and she also was very helpful and great with communication. He decided to purchase another phone on top of the updates. All of the business passwords was unable to transfer and Felicia allowed him time to make all the changes he needed.
We will be forever grateful for the service we received and will continue to be an customer of SPECTRUM. Thank you Felicia for be an model employee ?. Hvac Plus LLC”
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“I'm on my daughters plan. We have a family account. We came in together to upgrade my line but ended up upgrading a lot of lines and even getting new watches. The representative made everything super simple. I even wanted to tip him but he didn't let me! Great service.”