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September 2023 by Rhonda Cusick
I had an amazing experience working with Graham at From The Vault to bring my vision to fruition. He created the perfect custom ring from my mind to my hand! I would highly recommend them for custom work and repairs.
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September 2023 by Amy
They have been my jeweler for over 15 years and they are THE BEST. Especially for custom work and a unique jewelry selection. Thanks to Sheila, Graham and Phyllis for the best service.
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August 2023 by Sydney Anonson
This jewelry shop is amazing. My fiancé and I came in after procrastinating getting our wedding bands just a couple weeks before our wedding day and Phyllis and Graham were SO kind, knowledgeable, and efficient. The ring was made beautifully with time to spare. They even were able to make a beautiful pearl pendant necklace for me less than a week before the big day. I highly recommend this jeweler. We will definitely be coming back to them for any future jewelry needs!
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August 2023 by Maria Rauh
Got a ring made out of a pendant recently, and it’s perfect. So beautiful and exactly what I had in mind, really appreciate the work they did!
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June 2023 by Cameron Sarin
They were able to take a wedding band down multiple sizes, and it looks perfect!! Super grateful for the high quality service they offer.
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June 2023 by monica watkins
After inheriting some rings from my great aunt and grandmother I needed work done on several pieces to make sure they were safe to wear. Between having a band engraved, a loose center stone set back, and having the prongs redone on two different rings, I could absolutely not be happier! They are shining like they’re brand new even though they are from the 1930s-1950s. The engraving is perfect and they had everything ready within a week. I would highly recommend and will definitely be back for any jewelry needs I have in the future!
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April 2023 by Elspeth Buxton
The staff is friendly and knowledgeable. Both my engagement ring and wedding bands were purchased here. Two years ago my engagement ring needed repair and once again the staff did a fantastic job. They also helped clean and restring a pearl necklace after we had a house fire. I will absolutely continue to use their services in the future.
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April 2023 by Julie Collins
I purchased a ring and a necklace for my daughters 21st bday, and the staff were amazing at helping choose the best piece. Would highly recommend for your next jewelry purchase!
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April 2023 by Alec Pezuti
Absolutely terrible. I bought a bracelet from them for a substantial amount of money. Apparently it was fake and I was only able to realize this when I brought it back in to get it fixed. So essentially I had been wearing a fake gold 14k bracelet for 6 months and they had no knowledge. They are getting me a new one but the fact this store didn't realize the mistake and accused me of bringing in a different bracelet and trying to scam them. Just baffled by the situation.
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February 2023 by clay brashear
A five station bezel set necklace that was rarely worn was turned into a beautiful white gold bezel set ring band. Extra gold sitting in a box for years was used to set the diamonds, making a ring that will definitely be cherished for years to come. Assistance from Phyllis was very much appreciated, so a return with another project is already being planned. Thank you From the Vault Jewelers!
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February 2023 by KATE KATE
Disappointing, have two antique diamond rings and “from the Vault “ doesn’t do aprasals if you did not by the ring from them. To bad I’m sure someone else will like the business
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November 2022 by Sarah Silver
I inherited my grandmother's engagement ring when she died. I knew nothing about, other than it was old, and in need of repair after 50+ years of wear. The staff at frm the vault not only fixed all four prongs for me, but they were also able to evaluate the stone for me. In my whole life I've never seen this ring look better! It was also done faster than I expected. Thank you so much for your wonderful service, and work.
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November 2022 by Julia Inglis
Wonderful people! I have been here several times to change some vintage jewelry into modern wear, changing clip on earrings to posts and making some gems into bracelets.
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September 2022 by Barbara Fitzner
Very happy with the ladies at From the Vault jewelers. Great ideas for custom jewelry pieces and so easy to work with.
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August 2022 by Anna Staten
Cannot recommend them enough!!! I needed to find a place that worked with vintage jewelry to design my dream wedding ring, using stones from rings I have been left by my grandmothers and great grandmothers. Graham knew exactly how to bring my vision to life. They are the nicest people in the world and made me something I will cherish forever.
