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May 2024 by Beth Turner
Great customer service! Always so friendly and helpful!
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April 2024 by katelyn
Don’t come here. The workers are awful, they stood around the item i was trying to get to, shopping and they would not move and were cussing while talking to each other, so and left without buying the pair of earrings the workers were standing in front of which is what I came for.
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April 2024 by misty mail
I went here the the paddock shop location and the employee checking me out named claire said what are you looking at when she was checking out my stuff and told me i had “masculine feautures“ out of nowhere and earlier my friend said we were sophmores and claire said i looked older and i said thank you and she said “no like you look like your 23” and then she told my other friend that she was a pysch major and to watch out that me and my other friend were the duo in the trio for no reason and just saying other things that were really off putting and out of nowhere and very unprofessional.
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February 2024 by Rind Lara
Great clothes and great employees
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August 2023 by Pidge
Cheap clothes that break all the time. Terrible service all the way up to the district manager, Abby. They’re cute, but that’s about it. Go somewhere better. Verona’s a few doors down. These ladies ain’t worth a dime or a broken dress.
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May 2023 by Debbie
I took a picture of a hat I had for Derby week to your store and wanted to find a dress to go with it. Danielle was working and helped me pick out a few things to try on and put them in a dressing room. She was so helpful and kind. During a time when customer service is hard to find, she was a shining star!!
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May 2023 by Naeim Torkian
Good prices, friendly staff
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April 2022 by Maria
I love Francesca’s I always have, I’ve spent thousands on their clothing because it’s just beautiful and quality pieces. Having moved away from Texas and finding a location only a little over an hr away from the beautiful small town i live in, was a happy moment for me. Went in, grabbed a few pieces i loved and went to try them on, but before I entered the lady, loudly might i add said “please make sure to not take any small jewelry in the dressing room”, i would like to also add not once did i hear her say this to any other customers who are all white and clearly I’m Hispanic and my daughter who was with me(half white). I tried to move past it, but felt very embarrassed at her comment and discriminated against. Also, I think everyone knows it’s common sense you aren’t allowed to take jewelry into a dressing room. I definitely won’t ever step foot into this store ever again. Lost my business.
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August 2021 by Cynthia Schepers
i LOVE francesca's, but more importantly, I love good customer service. The cashier, Ashton, absolutely made my friends day by going above and beyond to help her find a cute outfit. We didn't even need one! We were just browsing, but Ashton took the time to help us find some styles we enjoyed and made us feel truly at home. Great store. Great employee. Great new outfit.
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July 2021 by Elisabeth Sullivan
Interesting pieces of clothing.
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March 2021 by Taylor Porter
Went to the store and it had a handwritten note saying “we’ll back soon” seems unprofessional to close the store in the middle of business hours (it was 3pm) trying to give them the benefit of the doubt I waited for 30 minutes and no one came back
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January 2021 by Julie Walker
Nice selection great prices on seemed to be high end clothing.
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August 2020 by A Zhigg
Excellent and attentive service! As soon as my mother and I walked in, we were greeted with "Hello and how can I help?"! Found quite a few items and jewelry...ended up purchasing a dress, shawl and 3 pairs of earrings. By far, THE BEST experience I've ever had at Francesca's!
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January 2020 by Aria Higgins
Excellent and attentive service! As soon as my mother and I walked in, we were greeted with "Hello and how can I help?"! Found quite a few items and jewelry...ended up purchasing a dress, shawl and 3 pairs of earrings. By far, THE BEST experience I've ever had at Francesca's!
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December 2018 by DJD Bumblebee
Used to have a lot of pretty things but not much anymore.
