Floor & Decor in Louisville, Kentucky offers unbeatable prices on tile, wood, stone, laminate, and luxury vinyl flooring, along with cabinets, countertops, and installation materials for professionals and DIYers. The showroom features a wide selection of high-quality products. Customers report receiving the best customer service experiences, with staff described as very sweet, pleasant, helpful, prompt, patient, and knowledgeable. Employees are noted for going above and beyond, walking customers aisle by aisle with great attention to detail and commitment to service. They provide expert design services, help clients match renovation themes, and assist with difficult tasks like locating discontinued items. The staff is also helpful in resolving issues for professional customers, working to make the ordering process easy. Free in-store pickup is available. This high level of service leads customers to highly recommend the store and state they will definitely be coming back, making it a chosen destination for renovation needs.
Ms Bea educated me on what I was looking for she was very sweet and pleasant if you are in the Louisville area and doing some remodeling ask for her she got you covered
November 2025
Curbside pickup was quick and employees were very helpful.
November 2025
I love this store. And the employee that helped me was awesome! You the man, DeVonte!
