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“I have been with Transcend for 17 years and have always been more than satisfied with the service I received. On this most recent visit, I had an issue with one of my accounts and Felicia was friendly and efficient, solving my problem immediately. Thank you all for your continued commitment to customer service!”
8:30AM - 4PM
601 S Floyd St Suite 100, Louisville
Banks
“Andrea's customer service was exemplary. As I entered the bank she welcomed and greeted me with a warm smile. Any question I asked was answered politely and professionally. She is the illustration of great customer service.”
“I absolutely love this bank I recommend it for anyone looking for a wonderful bank to start their journey with saving and investing money or just having a checking account”
“I had to finance a car from them and Terri Berg went out of her way to help me get that car. She fought tooth & nail to help me. She is the sweetest lady ever and we need more people like her. I’ve been with this credit union since 2017 and I’m not going anywhere”
“"Woodforest Bank delivers a banking experience that feels tailored just for you. Their personalized service goes above and beyond, making you feel like a valued member of the family. What's even better is their bilingual support, ensuring that everyone feels welcome and understood. Whether you're discussing financial goals or simply making a deposit, the staff at Woodforest is always there to assist you in English or Spanish. With their commitment to customer satisfaction, Woodforest Bank truly stands out in the banking world."”
“A great Credit Union with friendly staff and fast service. You can apply for a loan in the morning and get it before they close. They really care about their members. We love our Credit Union!”
“This is not the branch I go to normally, but I do go in there occasionally. I was in there this morning and my back was killing me. I asked the guard if it was ok for me sit down for a while because of my back. She told me to sit down in one of the chairs by the tellers. I had my hands full of bags with purchases from the Dollar Tree next door. The guard held the doors open for me when I left the bank. The staff there are very friendly and usually get you in and out pretty quick.”
“To Whom It May Concern:My visit at the Dixie Hwy location, LaQuail was very pleasant and helpful with helping me to understand the loan situation. He is also willing to help me when ever he can. I would definitely ? recommend him to anyone that needs assistance in their banking business”
9AM - 4:30PM
6446 Outer Loop, Louisville
Banks
“so michael kelly and becky were amazing! i refinanced my vehicle and I though it would be complicated. They made it so simple. And both were so easy to get ahold of. They basically held my hand thru it. So glad I came here. If you are needing to refinance then read no more you have found your place!! Thanks guys”
“This is not my local branch but it is still a great branch to travel to nonetheless. When I am in that area. They have helped me in my ex. Wife out numerous times in part. Community as a whole is just a great place to bank. thabk you all for your loyal years of service”
Open 24 hours
1301 Bardstown Road, Louisville
Banks
“I worked with Ty today and he was so helpful and easy to work with! He happened to be from Detroit like me which was crazy to me! We talked sports and he helped with everything I needed! Highly recommend this business”
“I went to this bank as a favor for a family member- to pay a bill. I had the money and knew a bit of her info to verify it was the correct account. Easy enough! The teller I worked with was friendly. Also, being the only customer in the bank, I was in and out in no time. The bank is a bit set back from the main road, thus you'll likely see the sign at the road for L&N before you see the building itself. That said, it was easy to get to. I don't see myself going back anytime soon as I don't have an account there (and I prefer online bill pay) but I can see why my family member has an account here!”
“I opened a checking and savings account at the Douglas Loop Branch yesterday.Tessa did a Great job! She was so nice and made feel comfortable throughout the whole process. She was also very helpful by helping me download and set up my account on Park’s App.I’m happy to be part of Park’s family.Thank you!”
9AM - 5PM
415 Adam Shepherd Pkwy, Shepherdsville
Banks
“Nichole, Heather, Sarah and everyone at the bank when over and above to make things smooth and my timeline was very tight and I know they all work extra hours to make it happen. Very positive experience.. the Chic fila of banking”
“I am not one to give reviews often however, I was more than pleased with Cathy’s customer service! she is so nice and very thorough on explaining things. She helped me and my mom greatly. You don’t find too many people that actually want to help you but she is passionate about helping her clients and I HIGHLY recommend coming to Cathy for anything!”
“I've been a member for 27 years and I can tell you that Class Act has the best interest of ALL EDUCATORS in the Kentuckiana area in mind when doing everything they do. Perfect examples are the nearly $200,000 in grants given to local schools and the High School branches at Doss and Southern where the students run the full service branches open to all members! If you haven't visited the Doss and Southern High School branch I invite you to go today!”
“My son & I went in to start up new accounts with L&N. I was at my other bank 29 years but they moved and it became an issue with getting there before they closed they only have 2 locations in Louisville. So I’ve looked around and chose them. Everyone was very friendly to us, & helpful. Ms, Bonnie Carwile was so kind, knowledgeable, & helpful with us. I was nervous being I’ve been at my other back since I was 13. Though once we got into her office and began I immediately relaxed she’s a breath of fresh air. And a day later she sent us both welcoming/thank you cards! Places of businesses doesn’t usually go out of their way to send you welcoming cards, etc.”
“Outstanding service from start to finish! Left my old bank to refinance with Park at half the interest rate, I did an online application for the loan and then headed to Park community to turn in a document, as I walked in I found out I was already approved. Very fast and friendly.”
“Tony Raley met with me to go over loan options and I was blown away by the time he dedicated to me, even after we found that his loan options weren't quite a fit for what I was looking for at this time. He gave me a ton of knowledge and tips and I can tell he cares about what he does and the people he helps. I highly recommend everyone to contact him!”
8:30AM - 5PM
4017 Poplar Level Rd, Louisville
Banks
“Kemba is great, I’ve been banking with them since I was a child. The tellers are awesome, Ms. Joy is a gem. Lucy on the other hand is very rude, she constantly makes smart remarks and is not very personable. Do trust Kemba with your finances, but try your best to never deal with Lucy :)”
“I love Park Community, especially the branch on Dr. Arla. The absolute best people you could meet. Once you do business here, I can assure you - no other banks will stand a chance. Check them out. It will be the best move you make with your money - and I do not say that lightly.”
9AM - 5PM
7111 Southside Dr, Louisville
Banks
“(Translated by Google) It is a very reliable bank and they take great care of the interests of their clients. They speak Spanish and English languages(Original)Es un banco muy confiable y cuidan mucho los intereses de sus clientes. Hablan los idiomas español y English”
“I was considering opening another bank account to compare the services (I've been with two specific banks for years). Thus, when my aunt told me about a promotion Fifth Third bank was having, I thought I'd give it a go. I had a goal in mind. Open up a checking account- no credit cards because I didn't want a hard inquiry on my credit report. Besides, the cards that are in my wallet do just fine. There weren't many customers in the bank when I walked in. There were only two bankers in their offices at the time, and each of them had a customer with them. There were also one or two customers waiting outside of their offices, so I would have to be after them. I waited quite a while before a third banker came in. Once he got settled, he asked for the next customer. I was next by that time. Our conversation was thorough as he went through his necessary schpeel for opening a new account. He offered what he thought the best solution would be for me based on my lifestyle/needs, and I appreciated that. I declined the credit card offer but opened a savings account along with the checking account. One of the perks of being a customer with Fifth Third, he said, was the personal experience. They treat you like a person instead of a number and even check-in to see how your banking experience is going. I told him I rarely go inside banks as I prefer online banking, although the personalized experience is a nice touch. Sure enough, he has checked in via phone a couple of times to see how my banking experience has been going or if I had any questions. One thing I don't like (although it's no fault of this location per se) is the online Fifth Third experience. It seems dated, and though that's no fault of anyone here, it does affect my banking experience as a whole.”
9AM - 4:30PM
8492 Dixie Hwy, Louisville
Banks
“Forcht is a great bank! The people are always very helpful, respectful and professional. I love the fact that someone answers the phone when you call. I love you be greeted when I walk in. That's important to me, as I'm sure it is for thousands of others too. It's nice to be able to speak to someone when you call. Thank you Forcht! I appreciate each one of you!”
“I opened a money market account and it was fast, employee was informative and kind. As always, great experience and have banking at US Bank-McMahon Plaza for over 30 years. Never a problem.”
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“Been with them for a long time and always get treated very nice. And especially when I call in and Misty answers, I know I'll get great service and she'll go the extra mile to take care of any issue I might need help with.”