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March 2024 by Michelle Kelley
Banked at this location for 13 years. Always polite and helpful. I’ve had issues with identity theft multiple times concerning my bank card. They’ve always helped me and replenished my funds.
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November 2023 by Nick Lloyd
Stopped in to make a large deposit. It was apparently "casual friday" but it felt more like "unprofessional friday". I had serious concerns about my transaction being completed correctly. Avoid this branch.
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October 2023 by Drew Dennis
Don’t waste your time. They will hold checks well over a week and blame you for trusting them. It’s not the federal reserve that’s the issue.
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April 2023 by C. Young
Fast, friendly, courteous service.
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January 2023 by Lanette C.
Today I went into the Lake Forest branch to open an account. As my parents are getting older , my Mom wanting me to open an account with her name on it(this bring her bank) Incase I need to take care of financials down the road. I was very disappointed. I did open the account, reluctantly, and only because that is a bank of choice for her. I was not greeted by the bank specialist who's name is Jacob Green (found on my email). Nothing was explained about the account or how to obtain account info online. I have several accounts at other banks in town , all great service, but today was a big disappointment. Not something you want especially when I will need to have to deal with this establishment as my parents bank of choice.
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August 2022 by Robert Henry
The pharmacy is terrible. Only the drive-thru is available to pick up prescriptions. It takes way too long yo get necessary medications. They really need to hire more people. This is a terrible inconvenience!! The building is also in dire need of repairs...inside and outside!!!
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April 2021 by Joseph G.
Banking location that is in the Eastwood portion of Louisville just off Shelbyville road about a mile or so off the expressway exit. Located around several popular shops and places to eat I'm sure this bank gets a lot of action. Well upkept bank and newly renovated. I have stopped in here to use the atm a few times (usually on the way to the casino). Pretty easy to navigate and get in and out of. No major complainants from me. Has served its purpose everytime so far and as mentioned it is a nice area as well.
