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November 2023 by Jamaica Stubblefield
I purchased a vehicle from the Louisville Dixie Hwy location the last week of July 2023. White 2019 with less than 30k miles. Should have known it was too good to be true. I get the car washed for the 2nd time on my way out of town, 8/19/23, and there’s patches of paint missing in several places. So my car looks white with gold spots. The car wash exposed all of the paint chips and areas where the dealership clearly spray painted the car. This is clearly a place for people who have low credit, so they feel they can take advantage of you. Don’t buy your car here.1st photo car with no paint missing2nd photo: paint missing3rd: paint chipsI reported to the finance company. Since it hadn’t been 30 days, I was able to have my loan reversed as if I never got it. Thank God. But of course the shady dealership didn’t return my car payment due to miles driven even though they didn’t take off the price for spray painting the car. This whole scenario is hilarious! People are so crooked. Do better Drive time.
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October 2023 by Winona Ashby
Jordan was very professional and respectful. She made me feel comfortable and did not try to pressure me into buying just any vehicle. She listened to me on my interest and communicated very clearly and played no games. I would recommend Jordan to my friends and family in the future.
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October 2023 by Candy Wells
Jerrod is my hero. The whole staff is very nice. Even when we ran into problems they did everything they had to do to get me into a vehicle. I ended up with a very nice vehicle I got a 2020 Chevy equinox. Jerrod greatly deserves a raise. I was helped by Jerrod, Jordan and Omar. I would greatly recommend.
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October 2023 by Kim Wentz
Omar was fantastic to work with! Having taken care of all the documents online before we came in made this a quick and painless experience. If we need a car anytime in the future, we will definitely come back and see him. Thanks!!
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October 2023 by ShaRaina Thompson
It was a quick and easy process from start to finish. Nice vehicle with a low down payment and they were able to work quickly to get me a vehicle. Customer service was excellent and I would 10 out of 10 recommend!!!
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September 2023 by Keith Gorman
Destinee was our Customer Service Representative, and she was amazing. The way Drive Time does their process changes the way ill car buy. Go in, or go online, and request Destinee.
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September 2023 by Derision Worldwide
Destinee was amazing, she made the car buying experience painless and simple! She was great to work with highly recommend! She will get you together with your dream ride! Omar and Mike were very awesome as well.
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September 2023 by Brittany Leslie
I LITERALLY love this car lot! We drove around all morning & couldn’t find anyone to get us in a car! We went to ideal autos and was promised a car & then got let down! They wanted 6 grand down on an old beat up 3rd row. We went to drive time & was there 30 mins with any pick on the car lot we drove off in a nice 2019 3rd row. We’re in love with the car & thanks to the girl destinee who helped us she’s amazing! We didn’t mean to keep her so late I didn’t want to leave without my car! Thanks drivetime for everything you did for me and my family!
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August 2023 by Susan Ryan
My experience with Jordan was seamless and enjoyable. She effortlessly filled my needs as a customer. I got an awesome, reliable vehicle for me and my family. Highly recommend their business for anyone looking to buy a vehicle without any trickery or hoops to jump through.
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August 2023 by Joshua McLeod
Went in in kinda of a bad way, Jerrod the general manager was amazing with my mom and I. He was super personable and helpful and very friendly. He took care of us got our payments where we needed to be. Even called the bank and tried to get a better APR for us. Definitely will return for our next car and hope you give them a chance. Car was clean and very nice. Process was fast and easy.
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August 2023 by Abby King
Jerrod was fantastic and very helpful made car buying easy and explained everything super well. Mike was also very friendly and helpful. Buying a vehicle alone for the first time can be intimidating but these guys made me feel comfortable and confident every step of the way!
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August 2023 by Aysha Ali
I had an Amazing experience with Mike at Drivetime!!His professionalism is unmatched.The staff was helpful and kind.They made me feel welcome and important. He understood what I wanted when it came to the type of vehicle I needed. I am very Thankful for all he did to help me on the road again!!Thank you!!
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August 2023 by Eshee Ree
Destinee is AWESOME ? I was in and out in less than two hours. Buying a car by myself as a woman was smooth and easy. Not one sleezy car salesman tactic. Thanks DriveTime! ?
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August 2023 by Jennifer Page
I had the best experience shopping here! A very nice young lady by the name of Jordan was very helpful. She was extremely knowledgeable and helped me get exactly what I wanted for the best price. The entire team and the atmosphere was all around pleasant. Im very happy with my purchase and would highly recommend anyone shopping for a good vehicle to go here. Definitely 5 stars! ⭐️⭐️⭐️⭐️⭐️
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August 2023 by amber newby
I have had a really good experience working with Jordan at drive time! She was very patient and kind. She worked over her time to help insure that I left with a car that day! I enjoyed my time spent at drive time and recommend to others!
